Progressive

Claims Adjuster - Auto Damage Estimator

Posted on: 7 Mar 2021

Sterling Heights, MI

Job Description

As an auto damage claims adjuster, youll serve as Progressives point of contact with customers directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, youll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service. Duties and responsibilities - Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines - Negotiate repair process with body shops - Document information related to the claim and make decisions consistent with claims standards and local laws - Evaluate and handle claim payments and resolution of claims without payments - Review and determine validity of any supplement requests Must-have qualifications - Bachelor's degree or a combined total of five years of work experience and/or college education - One year of automotive, appraisal/estimatics or insurance experience - Work or educational experience must include: - Making decisions - Solving problems - Planning, prioritizing and organizing - Effective verbal and written communication - Customer service
- Valid drivers license and auto insurance Compensation - Commensurate with experience - Gainshare bonus up to 16% of your eligible earnings; Progressive rewards each of us with an annual bonus based on company performance Benefits- 401(k) with dollar-for-dollar company match up to 6% - Medical, dental & vision, including free preventative care - Wellness & mental health programs - Health care flexible spending accounts, health savings accounts, & life insurance - Paid time off - Paid & unpaid sick leave where applicable, as well as short & long-term disability - Parental & family leave; military leave & pay - Diverse, inclusive & welcoming culture with Employee Resource Groups - Career development & tuition assistance - Onsite gym & healthcare at large locations Equal Opportunity Employer

Progressive

Mayfield Village, OH

Progressive Casualty Insurance Company, Inc. provides insurance products in the United States. It offers auto, motorcycle, recreational vehicle/trailer, boat, car, snowmobile, all-terrain vehicle, personal watercraft, golf cart, and Segway insurance products. The company also provides home and property insurance, such as homeowners, renters, condo, mobile home, and flood insurance, as well as commercial, pet, health, wedding and event, life, mechanical breakdown, umbrella, business, ID theft, and travel insurance.

In addition, it manages claims through its service centers; and provides roadside assistance and catastrophe claim services. Progressive Casualty Insurance Company, Inc. offers its products online, as well as through phone and independent agents. The company was founded in 1937 and is based in Mayfield Village, Ohio with a network of offices in the United States. Progressive Casualty Insurance Company, Inc. operates as a subsidiary of Drive Insurance Holdings, Inc.

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