Citibank

Data Scientist-CX Analytics

Posted on: 5 Jun 2021

Delaware, OH

Job Description

This role is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

Incumbents work with large and complex data sets (both internal and external data) to evaluate, recommend, and support the implementation of business strategies
Identifies and compiles data sets using a variety of tools to help predict, improve, and measure the success of key business to business outcomes
Responsible for documenting data requirements, data collection / processing / cleaning, and exploratory data analysis; which may include utilizing statistical models / algorithms and data visualization techniques
Incumbents in this role may often be referred to as Data Scientists
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

6-10 years of experience
Expert analytical programming and modeling experience in Python and/or R
Demonstrated experience building and deploying machine learning models to solve business problems
Deep learning experience is a plus
Working experience in a quantitative field, Financial/Credit Card industry
Must have Demonstrated ability in data retrieving and manipulation as well as proficient analytical skills
Excellent analytic ability and problem solving skills
Proficient in Microsoft Office including excellent MS Excel skills to develop analytic presentations
Excellent communication and interpersonal skills, be organized, detail oriented, and adaptive to matrix work environment

Education:

Bachelors/University degree, Master’s degree preferred

Citibank

New York, New York

Citigroup Inc., a diversified financial services holding company, provides various financial products and services for consumers, corporations, governments, and institutions in North America, Latin America, Asia, Europe, the Middle East, and Africa. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services.

It also provides various banking, credit card lending, and investment services through a network of local branches, offices, and electronic delivery systems. The ICG segment provides wholesale banking products and services, including fixed income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed income research, corporate and consumer loans, investment banking and advisory services, private banking, cash management, trade finance, and securities services to corporate, institutional, public sector, and high-net-worth clients. As of December 31, 2018, it operated 2,410 branches in the United States, Mexico, and Asia. Citigroup Inc. was founded in 1812 and is headquartered in New York, New York.

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