Job Description

Position Overview

Independently supports the global design, implementation, and maintenance of private and public cloud infrastructure. Provides guidance and expertise to management and users on topics surrounding strategy and best practices. Provides information guidance to colleagues with less experience. Solves problems through analysis of possible solutions using technical experience, judgment, and precedents. Highly proficient within discipline and contributes significantly to organizational objectives.

Responsibilities

* Design, develop, and maintain the physical infrastructure, network, and layout of a data center.
* Provides architectural framework for servers, hardware, peripherals, and connections. Implement standards and guidelines. Ensure adequate capacity for corporate computing needs and identify capacity trends.
* Provides technical support, provisioning, and automation capabilities for compute resources utilizing multiple operating systems and hardware technologies across public and private cloud services.
* Performs reliability testing and plan disaster recovery procedures.
* Performs operating efficiency and stability duties, implements the security and integrity of all systems and data, and respond to outages and other issues.
* Provides regular status, operational, incident, and change reports.
* Performs other duties as assigned.

Requirements

Required

Bachelor's degree or equivalent experience

* 4+ years experience managing data center resources and managing virtual hosting platforms.
* Strong ability to automate and maintain automation for core job functions.
* Strong skills in virtual platform management.
* Strong understanding of data center layout planning, networking, and life cycle management.
* Strong experience installing, configuring, and automating multiple operating systems.
* Strong experience designing and implementing configuration management solutions across various operating systems and virtualization environments.
* Strong oral and written communication skills demonstrating ability to share and impart knowledge.
* Ability to quickly adapt to new methods, work under tight deadlines and stressful conditions.
* Strong investigative, analytical and problem solving skills.
* Strong ability to set goals and handle multiple tasks, clients, and projects simultaneously; Ability to appropriately balance priorities, deadlines, and deliverables.
* Ability to work well within a team environment and participate in department/team projects.
* Strong ability to translate business needs and problems into viable/accepted solutions.
* Strong oral and written communication skills demonstrating ability to share and impart knowledge.
* Strong skills in customer relationship management and change management.
* Ability to manage multiple projects or and set applicable goals.
* Negotiating and persuasion skills.
* Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines.
* General business knowledge
* 5-7 years experience managing data center resources and managing virtual hosting platforms.
* Insurance industry knowledge
* Financial industry knowledge

Technical Requirements:

Required

* Strong experience working with Unix, Linux, Windows, and container based systems
* Strong experience of configuration management utilities (Puppet, Chef, Salt, Ansible, Terraform)
* Strong knowledge of scripting languages (Python, Powershell, Bash)
* Strong expertise planning and physically installing servers, including coordinating with network, storage, and third-party datacenter teams
* Strong knowledge of trends in DevOps, micro-services, and automation orchestration
* Strong knowledge of virtualization concepts and technologies including private cloud, public cloud, software defined infrastructure, and serverless architecture
* Strong knowledge of domain and intranet management
* Strong understanding of multiple hardware vendors and technologies

Preferred

* 2+ years experience programming or building automation
* Experience participating or relevant understanding of Agile concepts and ceremonies
* Passionate predisposition to implementing automation in place of human labor

Company Overview

RGAs culture stresses high performance and collaboration, and the company hires the smartest people in the industry. And, the smart people they hire are not just number crunchers. RGA values creativity and curiosity. RGA also values humility, and its employees work together without ego to bring value to RGA while revolutionizing the life and health insurance space.

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