Job Description

Requisition ID: 276348
Work Area: Consulting and Professional Services
Expected Travel: 0 - 10%
Career Status: Student
Employment Type: Intern
COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because its the best-run businesses that make the world run better and improve peoples lives.

About the SAP Internship Experience Program

The SAP Internship Experience Program is SAPs global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP:

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, youll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

About the team

As an intern with the Release Readiness team you will engage with an experienced cross-disciplinary team to implement process improvements that help to ensure the successful release of new features to customers. Our mission is to ensure SAP Ariba and its customers/partners are able to support and adopt new capabilities and innovations, helping to secure customers for life.

This internship will focus on gathering specific customer feedback on content that is shared with customers during the course of a release. The goal is to gather actionable feedback direct from customers to drive our improvement efforts. This will provide value to SAP and its customers by ensuring that our customers have the best resources available to address change management and adoption activities related to product releases.

Position title: SAP Ariba iXp Intern Release Readiness Project Manager

Location: Palo Alto, CA (Virtual)

Expected start date: June 2021- August 2021

In this role, youll:

At a high level this may include the following activities:

* Design of feedback questions/survey
* Assessment of feedback mechanisms available
* Implementation of feedback mechanism
* Managing the feedback gathering process (based on customer interactions with our content)
* Compile the data, summarize, and make recommendations for change based on the data

The successful candidate will work with, and take direction from, a number of senior program managers on the team. They will provide guidance based on their experience in this area and time spent working with customers.

To succeed in this role, you must be responsive, flexible and able to succeed in an environment that includes teams working remotely around the globe. Strong communication skills and the ability to work both independently and in a team environment are essential.

Who you are:

Were looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

* Bachelors degree in Information Technology, Business, Education, Product Marketing, or related field (may be in progress).
* Customer management skills.
* Strong organizational skills.
* Consistent ability to act independently on project work.
* Demonstrated skill in analyzing and interpreting data.
* Excellent written and verbal communication skills in the English language.

Preferred Qualifications:

* Experience in knowledge management, content development, product marketing, software development or product management from a leading technology company.
* A record of effectively leading complex projects/programs with geographically dispersed teams.
* Experience with product launches and/or release management and/or change management.
* Formal project management training.

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WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If youre searching for a company thats dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas:Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations: Virtual - USA