Job Description

Our Business

For over 100 years, Prudentials diverse and talented employees have been committed to helping customers and their families grow and protect their wealth through a variety of products and services. We are known for delivering on our promises and are recognized as a trusted brand and one of the worlds most admired companies.

The Business

This role is part of the Non-Qualified practice within our Retirement business.

The Role

In this role, you will manage the day-today operations of a highly technical Service Delivery team related to corporate-owned life and split dollar insurance plans and asset/liability transactions. Additional responsibilities include:

Execution/Operational Discipline

* Fielding questions, requests and functions and accountable for service deliverables for plan sponsors and other internal and external clients (i.e. ensuring SLAs and quality metrics are met)
* Act as interface (when needed) to diffuse or eliminate escalations
* Monitor daily workflow, analyze data trends, identify opportunities for improvement
* Proactively manage service issue and error & loss reporting (trending, root cause and solutions)

Strategy & Planning

* Assist with the strategic planning and the development, implementation and maintenance of strategic plans, annual operating plans, budgets and capacity plans. Also, supports the implementation and ongoing refinement of the organizational design that drives client results around administrative and operations support, and results in the appropriate trade- offs of service, cost and quality based on an understanding of the competitive environment

Talent Development

* Embrace diversity and inclusion in all facets of daily management responsibilities
* Model behaviors consistent with leadership competencies (i.e. takes intelligent risks, client-centric approach)
* Seek out stretch assignments for high performers; challenge associates to think outside the box
* Commit to frequent and meaningful 1x1s and 2+2 talent development discussions

Collaboration & Change Management

* Partners with others in support of NQ and TRS Strategy.
* Act as change champion and instill a forward-thinking, continuous improvement attitude across the team

Your Expertise

What youll need to succeed:

* Current FINRA Series 6 or 7 registration
* FINRA 63 registration and State Life Insurance obtained within 120 days of hire
* 2+ years of knowledge of qualified or non-qualified benefit plan administration, life insurance, finance, accounting, financial modeling or other technically oriented benefits-related field is preferred
* Undergraduate degree in related field and/or relevant experience
* Ability to direct and motivate people to encourage high standards of performance without formal authority
* Ability to manage high volumes, multiple projects and conflicting priorities
* Strong leadership/interpersonal skills to mentor/coach less experienced associates
* Professional presence with a level of comfort interacting with associates at all levels of the organization, including senior management
* Strong oral and written communication skills and ability to foster relationships with internal partners
* Computer proficient with Microsoft Word and Excel, and preferable proficiency with Microsoft PowerPoint

*Note: Prudential is required by Colorado law to include the salary range for this role when hiring a Colorado resident. Salary range specific to Colorado: $102,900 - $139,200 + discretionary incentive bonus + benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

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Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application process, which may include an assessment, please call (800) 433-8960, prompt 4 or email accommodation.h&w@prudential.com.

Please note that the above number and email are solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email careers@prudential.com to request assistance.