Job Description

Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual.

Description



Were seeking a Business Operations Consultant to join our growing Stable Value Investment Only (SVIO) team. In this position, youll join a growing business and be a contributing team member that is focused on servicing and retaining existing clients, as well as growing the book of business for new clients. Youll support all types of operational activates like trading/contract reconciliation tasks, trade wires, and client reporting and statements, while becoming a subject matter expert regarding all operations systems.

Responsibilities:

* Support the day-to-day activities of the Stable Value Investment Only (SVIO) Team that is now growing and maintaining a $31B book of business representing 200+ contracts.
* Serve as a point of contact for contract inquiries from business partners including stable value managers, external third-party record-keepers and external auditors.
* Handle the daily trading, account reconciliation and administrative needs of all our business partners.
* Partner with our internal Fund Operations, the current transfer agent and new internal systems to establish new client accounts that includes collecting relevant client, product and contract information.
* Ensure monthly that rate reset data is entered into the administrative systems and produce any required unit values necessary to trade with external record-keepers. Distribute data to the appropriate external parties as necessary.
* Produce and distribute monthly reports, rate reset notices, fee statements and annual 5500 reporting for stable value investment only clients.
* Process and coordinate any contract fee assessments.
* Handles projects or work with defined scope in own discipline and typically has a short-term focus.
* Identify gaps in processes and procedures with an ability to make recommendations for improvements.

Basic Qualifications

* HS Diploma or equivalent
* 5+ years of related operational experience
* 1+ year of project management experience
* Demonstrated strong organizational and detail orientation skills
* Advanced MS Office Skills (Word, Excel, and Access)

Preferred Qualifications

* Bachelor's Degree in related field
* 10 years of related experience
* 1+ year of experience in financial services
* Working knowledge of DTCC and National Securities Clearing Corporation (NSCC)

LI-MM

Why Join Us.

Weve been around since 1851. During our history, weve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

Recognized as a 2019 Worlds Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. Its more than our company structure its our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.