Job Description

Job Description

Description
Employee Experience Partner (HR) AdventHealth Zephyrhills

Location Address: 7050 Gall Boulevard Zephyrhills, Florida 33541

Top Reasons to Work at AdventHealth Zephyrhills

* FH Zeph/Dade City Named One of Americas Best Hospitals for Heart Care, Orthopedics, Stroke Centers and Patient Safety three years in a row 2017-2019 by the Womens Choice Award
* Leapfrog Hospital Safety Grade A Spring/Fall 2018
* One of only 35 Hospitals Nationally Named as a Top General Hospital by The Leapfrog Group
* Four Star Recipient for Coronary Interventional Procedures in 2019 by Health grades
* First in Florida to earn Advanced Certification for Total Hip and Total Knee by The Joint Commission

Work Hours/Shift : Full Time

GENERAL SUMMARY:

The Employee Experience Partner (EEP) will facilitate and provide support for general human resources policies and procedures. This role provides administrative support to the human resources function to include office management, document management, and customer service support. EEP provides support for employee events, engagement programs, and communication. Individual uses excellent customer service skills in promotion of the HR operating model and serves as a liaison with shared services as necessary. Other responsibilities may include, but not limited to, new hire processing, separation of work procedures, and compliance monitoring for regulatory requirements.

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:

General Duties

* Coordinates and supports employee onboarding, regulatory compliance maintenance, and HR projects.
* Provides office administrative support utilizing excellent customer service skills while promoting the HR operating model. Specific office administration duties may include, but not limited to: ordering and managing inventory of office supplies, manage ingoing/outgoing mail, managing calendars and schedules for HRBP(s) as necessary, preparing agendas, taking minutes, and managing phone/walk-ins as appropriate to support HR operating model. Supports HR programs and initiatives at a local level as directed.
* Supports employee badge administration process, including granting and tracking badge access as appropriate, maintaining badge supplies, and printer maintenance.

Workforce Planning & Org Design

* Coordinates activities and performs transactions as directed related to department and organizational design changes.

Talent Acquisition & Onboarding

* Provides support service for candidate and new hire experience as directed, to include, but not limited to: serving as liaison to hiring manager and employee health as appropriate, completing new hire onboarding process, and supporting new hire orientation logistics. Supports processes for immigration regulatory compliance.

Compliance

* Performs processing, tracking, and documenting compliance-related functions, such as: license/certification/registration maintenance, documentation of employee competencies and performance evaluations, orientations, and employee health requirements. Responsible for document management which may include but not limited to, scanning/filing/linking documents for employee HR files, preparing documentation for regulatory agencies, coordinating regular audits to ensure compliance requirements are met, and coordinating with HR Shared Services as appropriate for document management needs. Identifying and escalating issues, risks, and non-compliance.

Performance Management & Talent Development

* Tracks compliance with performance management process as directed.
* Performs separation of work processes as directed. Responsibilities may include, scheduling and conducting exit interviews, and facilitating repayment programs in coordination with shared services.

Compensation & Pay Programs

* Tracks and monitors compliance and documentation for special compensation programs according to policy and coordinates repayments with shared services as appropriates. Examples of special pay programs include sign-on bonuses and GN program incentives.

Wellness/Benefits

* Supports employee wellness program administration.
* Administers tuition reimbursement programs according to policy and procedures.
* Provides transaction support for the PDO donation program, ensuring compliance with facility, regional and corporate policies.

Rewards, Recognition & Engagement

* Supports employee events, projects and communication as directed, examples include: service awards programs and events, mailing projects, employee related functions, local job fairs, open enrollment events and communication.
* Manages logistics related to employee engagement and retention programs, such as meal tickets, prizes, etc.

Policies

* Stores and maintains HR policies and procedures according to organizational documentation as directed.

HR Knowledge

* Participates in the revision of policy changes as directed.

Change Agent

* Supports change activities as directed.

Super User of Operating Model & Technology

* Liaisons with shared services as needed.

HR Analytics

* Collect data for HR programs and analytic needs as directed.

Budget

* Demonstrates stewardship in facility resources.

Mission Integration & Culture

* Supports mission integration and culture development as directed.

Miscellaneous

* Other Duties as assigned by HRBP, AdventHealth, Division office and/or Facility Executives.

Qualifications
KNOWLEDGE AND SKILLS REQUIRED:

* Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
* Working knowledge of or aptitude to learn human resources disciplines applicable for assigned duties
* Professional, excellent oral and written communication skills
* Problem solving and critical thinking skills
* Ability to handle confidential matters with maximum discretion

EDUCATION AND EXPERIENCE REQUIRED:

* High school diploma upon hire
* Two years of Human Resources or related experience upon hire

EDUCATION AND EXPERIENCE PREFERRED:

* * Bachelors degree in Human Resources, Business or related field
* 2+ year of HR experience in a healthcare setting

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.