PROMETRIC

Product Manager

Posted on: 28 Aug 2024

San Francisco, CA

Job Description

Job Overview: 

Be part of building a world-class product organization. ?Act as a product evangelist to build awareness and understanding of global user management, scheduling, and commerce product lines within transforming assessment/achievement measurement business. Develop and maintain product roadmaps based on customer needs through research, user forums, advisory boards, and other methods needed to obtain market information. Build the product of the future while staying ahead of the competition. 

 Main Duties & Responsibilities: 

Develop a mastery of market dynamics and anticipate future trends through direct research, collaboration with company leadership and subject matter experts, and direct customer interaction. 
Deliver an overall strategic vision and product roadmap for assigned product lines, including proper prioritization to maximize impact to the customer and ROI.
Prepare and drive P&L and key financial metrics for assigned product areas gathering input from sales, marketing, finance, and technology partners.
Manage and develop Product Owners for assigned scrum teams.
Lead a scrum team of Product Owners / Business Analysts, developers, and QA resources to execute the strategic vision with quality and speed.
Demonstrate and champion user-centered design principles, including developing user personas, journey maps / workflows. 
Leverage both educational and non-educational product experiences to resolve a wide range of issues in creative, scalable ways.
Provide thought leadership around identified needs and possible solutions. 
Work closely with other Product Managers and UI/UX team to ensure a consistent user experience across applications. 
Develop and share a deep understanding of the user stories and workflows to be developed, to empower the design and development teams to actively participate in the solution. 
Own and develop relationship with partners, working with them to optimize and enhance our integration offerings. 
Participate in design, development, testing, and deployment.
Serve as an evangelist for the product, including delivering demonstrations and other presentations in internal sessions and to end users or potential clients.
Collaborate with the Product Marketing to ensure proper advertisement and positioning of products. 
Introduce new products by developing time-integrated plans with sales and marketing including delivering training and demo scripts.
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications
Assist in developing product pricing and pricing models 
Contribute to team effort by accomplishing related results as needed 

Essential Criteria: 

Bachelor’s degree or above 
Previous work experience in Product Management, Product Marketing, or User-Centered Design Roles (5+ years of experience) 
Experience with user management, scheduling, commerce, and payment processing
Experience with an educational technology, or similar experience with assessment products solution preferred  
Strong problem-solving and critical thinking skills
The knowledge to analyze KPIs and understand trends 

Desirable Criteria: 

Ability to work individually and as part of the team in a fast-paced, agile environment 
Familiarity with market research, consumers’ behavior, and marketing techniques 
Good communication skills along with the ability to effectively collaborate with cross functional teams 
Organization and confidence to work independently but also a strong team player  

PROMETRIC

Baltimore, MD

Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies.  We support more than 7 million test takers annually at our testing locations in more than 160 countries around the world.  We have nearly three decades of experience working with clients of all sizes across a multitude of industry sectors to develop and deploy innovative test development and test administration solutions that address evolving market needs.  As a result, we have the market expertise, organizational stability, and demonstrated capability to ensure the successful implementation, administration, and future growth of your testing program.

Expertise

At Prometric, we understand the vital role that assessment programs serve in enabling professional and academic advancement, supporting increased economic opportunity and mobility for qualified individuals, and protecting the health and safety of the communities in which we live and work.  It is against this backdrop that we have worked over the years to develop and continually refine the expertise required to support these critical missions. By working collaboratively with subject matter experts and leading organizations to understand current organizational requirements as well as future market challenges, we have built a strong foundation of knowledge in such industry verticals as healthcare, financial services, information technology, professional services, and government licensing.

In an environment of constrained budgets and competing priorities, many organizations rely on their testing and assessment partner to bring functional and technical expertise to the table.  Prometric has spent years hiring and developing our technical and professional staff to be able to provide the level of expertise required by these organizations.  From test developers and psychometricians who assist our clients in building and maintaining test content, to business analysts, implementation managers, and center operations staff who administer exams to each test taker in a reliable and secure environment, to client success specialists and product managers who ensure the voice of the customer is incorporated into our product roadmaps, we provide you with a team of experts that are solely focused on the success of your program.

 

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