Job Description

Position Summary

The Lead Engineer, DevOps plays an integral role in implementing and executing cloud practices for build management, product release and operation processes. The role is responsible for managing and automating the build and deployment process and regression testing, building tools and monitoring used in product implementations. The Lead Engineer, DevOps will help in defining, maintaining procedures and tools that are used to deliver releases in a repeatable and scalable manner. This role involves significant collaboration with stakeholders across IT and partners.

Essential Responsibilities

Develop and lead operations processes, implement new software deployment strategies, and conduct professional software testing when needed 
Establish and run the processes for on-going maintenance while monitoring support and security patching of a platform
Automate, support, and ensure Continuous Integration (CI)/Continuous Delivery (CD) in product development
Collaborate and mentor junior engineers with regards to software release best practices
Perform code reviews to ensure high quality and consistent coding practices, operations and infrastructure teams to ensure seamless deployments, proper documentation, and support for applications
Ensure that JetBlue IT and business standards and procedures are maintained in accordance with Company policies and all audit, security, and regulatory requirements  
Work with internal and external Engineering/Security/Operations teams to ensure that the defined standards are met and used throughout all departments 
Be part of the on-call team to help resolve issues with the customer facing and support applications
Other duties as assigned

Minimum Experience and Qualifications

Bachelor’s degree in a related discipline; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience
Four (4) years of previous experience working with infrastructure and/or development teams to build enterprise-scale application integration solutions
Four (4) years of experience with Continuous Integration and Continuous Delivery process
Experience architecting and supporting highly available and highly scalable cloud infrastructure like Microsoft Azure and Google Cloud Platform or Amazon AWS
Ability to grasp technical concepts quickly and apply that knowledge to DevOps efforts within the team
Proficiency in scripting languages such as PowerShell, Bash, and Python
Experience with Container orchestration like Kubernetes, Docker, Vulnerabilities and Patch management
Proficient in Cloud based software development/management tools (Ansible/Salt Stack, Ruby, Jenkins Pipelines, GitHub, Ubuntu/Centos/RHEL, Terraform, Artifactory or similar)
Familiarity with monitoring tools like AppDynamics, Sumo Logic or similar
Knowledge of Release Management Processes including Canary Deployments and Blue/Green
Available for overnight travel (10%)
Able to work flexible hours and be available for emergency response on short notice
Able to pass a pre-employment drug test
Legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

Three (3) years of experience leading/mentoring team of software engineers
Demonstrated knowledge of working with Content Delivery Network (CDN) Platforms and Content Management System (CMS) Technologies
Experience in managing pipeline tools
Microsoft Certified DevOps Engineer or Microsoft Certified Azure Solutions Expert
Demonstrated knowledge of Project Release Management
Effective time management and prioritization skills
Solid team and people management skills
Excellent problem solving and structured thinking skills
Able to work in a highly dynamic team environment

Crewmember Expectations:

Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy, and behavioral standards 
Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)) 
Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
Uphold JetBlue’s safety performance metric goals and understanding how they relate to their duties and responsibilities

Equipment:

Computer and other office equipment

Work Environment:                                                                                                    

Traditional office environment

Physical Effort: 

Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.  (Light)

Compensation: 

The base pay range for this position is between $105,600.00 and $150,400.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

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