Job Description

Job Description Summary:

UCAR is excited to announce a position for a Multimedia Technician to join our Enterprise Multimedia Services (EMMS) team! This position will include providing Audio Visual (AV) services for UCAR/NCAR/UCP including onsite, hybrid, and remote meetings and events throughout UCAR's three campuses. The Multimedia technician also supports the selection, installation, and maintenance of EMMS equipment, and provides resources and training for community members to ensure successful technology use.

Position Details:

Visa Sponsored Job:

No

Relocation Assistance Eligible:

No

Job Location:

Boulder, Colorado

Position Type & Term:

Full time, Regular

Compensation Min - Mid Range:

61,963.00 USD - 77,454.00 USD

*Final salary and rates are based on education, experience and skills relevant to the role.*

Application Notes

Job Location: Boulder, Colorado

Job Type: In-Person, On-Site

Position Type & Term: Full-Time, Regular

Application Notes:

Application Deadline: The position will be posted until Tuesday, October 3rd.
Required application materials (preferably in PDF Format):

Resumé
Cover Letter (briefly share your interest/eligibility for the position as it aligns with the Knowledge, Skills, and Abilities listed in the job posting)

Work Authorization: US Residency is a Requirement. You must reside in the U.S. for this position. UCAR/NCAR will not sponsor a work visa (e.g., J-1, H-1B, etc.) for this position. U.S. Citizenship, Permanent Residency, or another protected status under 8 U.S.C. 1324b(a)(3) is required for this position. Please see “Final Considerations” for more information at the bottom
International remote work is only available for 20 days per calendar year
Relocation Assistance: Relocation assistance is not available for this position.
Pre-employment screenings are conducted for selected candidates; background checks are also conducted for risk-based positions. Learn more.

What You Will Do

Here is a brief summary of what one would expect to be generally responsible for in this role. (% of Time)

Technology Selection, Installation, and Maintenance (30%)

Successfully configures, maintains, operates and troubleshoots problems for Enterprise Multimedia Services equipment including audio equipment, displays, video/data projectors, teleconferencing, video conferencing and webcasting audio and video equipment, control systems, and portable AV systems.. 

Responsible for contributing to the selection, implementation, maintenance, and life cycle planning for audiovisual and multimedia technologies 

Conducts audio/video installation of digital audio consoles missing/mastering/video signal flows 

Additional responsibilities as required

Event Technology Support Services (40%)

Responsible for providing technically live events, including planning, designing AV solutions, delivery, pre-event meetings, testing, dry-run sessions and post-production for complex in person, virtual, and hybrid events and meetings. 

Collaborates with team members, clients, and presenters regarding all event details pre/post and during the production process. Performs operational administrative tasks including requirements gathering for meetings, documentation, support for multimedia computers, support for guest networking and basic support for IT Operations. 

Provides post-production services, deliverables and event recordings. Non-linear video and audio editing, graphics, presentations, etc. 

Administrative Reporting and Documentation (15%)

Provide management with improvement briefings on meetings/events/project status which support team, EIT, and UCAR/NCAR/UCP goals and missions. 

Collects and submits necessary measurements and key performance indicators to measure and track user satisfaction over time. 

Training, Documentation, and Communications (15%)

Fully documents all meeting rooms and event spaces technologies such that end users can use the rooms without assistance in as many cases as possible. 

Provide consultation, documentation, and training for all meeting rooms technologies such that users are able to utilize the room’s equipment without assistance as much as possible. Provide regular check-ins to ensure the systems are functioning properly and address any issues.

Establish clear lines of communication with users providing regular updates while being available to answer questions and concerns. 

Additional responsibilities as required

Who We'd Love To Join Our Team

Successful candidates will ensure their application materials speak to the following criteria:
 

Education and Experience

An Associate's degree in Computer Information Systems AND four years of experience

Or an equivalent combination of education and experience

Knowledge, Skills, and Abilities

Skilled in: In-person and hybrid events requiring technical skills in live streaming, virtual event platforms, installation, configuration, integration, operation, monitoring, networking fundamentals, maintenance and troubleshooting of multimedia systems and collaboration technologies. 

Skilled in video and audio production – production, direction, camera operation, sound engineering, lighting and staging. 

Skilled in video and audio post-production – non-linear editing competency, media production applications. 

Skilled in event planning and having the ability to develop an event from start to finish while anticipating potential challenges with a high demand for attention to details and time sensitivity 

Knowledge of multimedia system protocols. 

Skilled in cross-platform computers operating systems and administration of computers with multimedia systems administration

Excellent written and oral communication skills to collaborate effectively with vendors, clients, and event attendees. 

Excellent customer service and interpersonal skills to build relationships with vendors, clients, and event attendees. 

Detail-oriented to ensure all aspects of events are planned and executed flawlessly while having the ability to manage multiple details simultaneously under pressure.