Job Description

Envision Healthcare is a leading national medical group focused on delivering high-quality care to patients when and where they need it most. You’ll find clinicians and clinical support professionals across the nation who are proud to call Envision home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country.

Through Envision Physician Services and AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.

Envision’s core values drive continual advancement and ingenuity across the enterprise:

Be Curious-embrace learning, seek out diversity of thought, listen openly, ask questions, and ask for feedback
Instill Trust-have the hard conversation, presume good intent, honor commitments, and do the right thingfor patients and each other
Pursue Extraordinary-challenge the status quo, champion change, innovate and constantly aim higher
Care Deeply-serve patients, partners, communities, and each other with empathy, compassion, and respect
Embrace Teamwork-work cross-functionally, break down walls, develop others, be inclusive and unite to improve patient health
Inspire Joy-seek fulfillment and the joy of medicine, appreciate others, celebrate wins, and promote wellness and belonging

Benefits: At Envision Healthcare, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right ones for you and your family. Best of all, qualifying employees are eligible to enroll from day one, so you can rest easy knowing you and your loved ones are protected. Envision Healthcare offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. The benefits offered include but not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs.

Paid Time Off:

Envision Healthcare offers paid time off, 9 observed holidays and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

Responsibilities

We currently have an exciting opportunity available for an experienced Director of Operations!

The Director of Operations II has overall responsibility for managing a regional group of assigned specialty medical practices.  Oversight includes accountability for operations, financial performance and managing client relationships through strategic implementation and people management.  

Essential Duties and Responsibilities

Assist in preparation of corporate budgets with Sheridan clinical leadership and financial and accounting team
Together with regional clinical leadership, monitor financial performance of facility contracts and labor cost variances to budget
Specifically monitor and manage labor costs and hours as compared to budget
Establish appropriate internal processes and other standard work tools to ensure effective and efficient operations
Attend clinical leadership meetings to resolve operational issues and communicate significant issues related to corporate strategy, financial performance & other corporate initiatives
Develop and monitor business metrics related to financial and operational performance, including interfacing with Central Services, Business Intelligence, and other internal departments responsible for data production and analysis
Interface with other leaders within the organization as needed to resolve issues and successful implement Corporate and divisional goals and objectives
Manage and monitor clinical compensation and other benefits-related processes and procedures
Manage provider resources and allocations, including:
Approval of position openings and requisitions
Authorization of contract requests for all providers within the Region
Implement start-ups and acquisitions in collaboration with designated internal work groups, as well as clinical and operational leadership
Assist the Managed Care Department as required in facility global arrangements, self-pay and other managed care contracting issues
Coordinate clear and consistent communication with other departments on successfully integrating new programs
Actively participate in Kaizen events to improve processes both internally and externally
Assist Business Development as needed by participating in business development meetings, providing required specialty-specific information, identifying target providers within and outside of local market, obtaining and disseminating pertinent information, or serving as key contact in current facilities or offices related to cross-selling or expansion of services
Assist in identification of specialty-specific additional services and modalities, analyze their feasibility, and implement where applicable
Establish processes to ensure the effective operationalization of organic growth contracts, including the assignment of a Client Services team, participation in relevant meetings, acclimating new providers and groups to the organization, implementation of standard work, establishing budgets and ongoing assessment and recalibration of new business
Interface with TIVA or other recruitment staff to ensure that the appropriate processes are in place to identify and place potential candidates in an efficient and cost-effective manner for both temporary and permanent assignments
Coordinate contract negotiation/renegotiation process in conjunction with Legal, clinical & operations leadership, and other relevant internal stakeholders
Coordinate and monitor contract changes
Meet regularly with key client stakeholders to:
Identify any projected changes in service requirements that impact operations and financials
Proactively address client expectations and issues
Understand and communicate local market issues within the assigned geographic area that impact the Company and client through networking and nurturing of other healthcare relationships in the region
Meet regularly with Sheridan affiliated providers to understand their needs, resolve identified issues, and build relationships
Act is a corporate liaison to ensure a strong sense of “Company” within the provider community

Qualifications

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

10 years managing multi-discipline, multi-specialties, and multiple locations at a regional level

Education/Experience:

Bachelor's Degree from four-year College or university
12 years’ experience in physician practice management or healthcare management with extensive physician interface.
Master’s Degree in health-related field strongly preferred, or equivalent combination of education and experience