Manager of Operations
Posted on: 16 Aug 2023
Louisville, KY
Job Description
Job Summary:
This individual is a hands-on manager ensuring the satisfaction and retention of employees to creating efficient and profitable utilization while delivering a high level of customer service. As a Manager of Fleet Managers, this position provides daily direction and support to ensure results are consistent with our goals.
Responsibilities include:
-Direct leadership and management of staff (Operation) team members.
-Provide daily direction and coaching to Fleet Managers to improve Driver Retention
-Develop relationships with employees to improve performance and encourage retention
– Act as the advocate for internal departments to answer questions, resolve concerns, and resolve issues
-Monitoring key performance indicators; on-time delivery, costs, utilization, and on-time service; analyzing results, ensuring attainment of objectives, and taking corrective action as necessary
-Evaluates staff performance based on company goals and KPI train coach and lead KPIs to maximum performance.
-Be a difference maker to the organization, with no limits to creative problems solving and areas of improvement that make impacts on the company’s goals.
-Strategic alignment, critical to apply strategy within dedicated operations, cartage, and open board maximizing equipment assets to produce and industry’s best operational revenue.
Qualifications
The ideal candidate has 3+ related experience in Transportation Operations.
Four Year college degree is preferred
Tagged as: Operations
CRST International
Cedar Rapids, IA
CRST International is an American freight company based in Cedar Rapids, Iowa. Founded in 1955 by Herald and Miriam Smith, it is a privately held company with a current fleet of about 4,500 trucks and annual revenues of $1.5 billion.
Our Roots
In 1955, Herald and Miriam Smith started Cedar Rapids Steel Transport out of a refurbished chicken coop they bought for $125.
At the time, they had no trucks and no customers, but Herald, known as “Smitty,” convinced firms he could save them money. He contracted with owner/operators who were hauling livestock to Chicago to return to the Cedar Rapids area with loads of steel instead of empty trucks. Family-owned to this day, CRST has evolved from a trucking firm to one of the nation’s leading providers of transportation solutions.
Further, CRST is an equal opportunity employer, which means that they’ll offer employment to qualified candidates, regardless of their sociocultural orientations and religious affiliations. CRST currently employs in excess of 2300 people. Their workforce comprises of people from all walks of life, different demographics and realities.
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IndustryTransport/Delivery Services
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No. of Employees2300+
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Website
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Jobs Posted174
