Job Description

Envision Healthcare is a leading national medical group focused on delivering high-quality care to patients when and where they need it most. You’ll find clinicians and clinical support professionals across the nation who are proud to call Envision home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country.

Through Envision Physician Services and AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.

Envision’s core values drive continual advancement and ingenuity across the enterprise:

Be Curious-embrace learning, seek out diversity of thought, listen openly, ask questions, and ask for feedback
Instill Trust-have the hard conversation, presume good intent, honor commitments, and do the right thing for patients and each other
Pursue Extraordinary-challenge the status quo, champion change, innovate and constantly aim higher
Care Deeply-serve patients, partners, communities, and each other with empathy, compassion, and respect
Embrace Teamwork-work cross-functionally, break down walls, develop others, be inclusive and unite to improve patient health
Inspire Joy-seek fulfillment and the joy of medicine, appreciate others, celebrate wins, and promote wellness and belonging

Benefits

We offer you an outstanding total compensation package, and a variety of health and welfare benefit options to help protect your health and promote your wellbeing. The benefits package includes: medical, dental and vision, life & disability, 401k, HSA, Flexible Spending and an Employee Assistance Program.

If you are looking for a stable, fast-paced, growing company in the healthcare industry that is committed to innovation, excellence and integrity, then this may be a great next step in the advancement of your career.

Summary

We have an exciting opportunity available for a Receptionist working onsite in our Corporate, or Enterprise  Office in Nashville!  The role of the Receptionist is to ensure that the highest level of customer service is given to visitors and callers. The position provides support for employees and guests of the company and is an integral part of the facility management team providing administration of facility activities for the assigned office. The position provides general office support with a variety of administrative activities and related tasks.

The position is responsible for greeting visitors, answering incoming calls, directing visitors and calls to appropriate departments, mail distribution, and requisition of supplies as well as additional clerical duties. The role supports the office hoteling/reservation system and tasks related to check-ins, room set-ups and general office needs.

Responsibilities

Essential Duties and Responsibilities

General reception duties:

Greet visitors and vendors.
Answer and direct incoming phone calls.
Maintain inventory of office supplies.
Mail and package sort/distribution.
Outgoing mail processing.

Facilities management back-up/support, mail room support:

Back-up to Facility Manager for access control/badge distribution.
Receiving, sorting, and distributing of incoming mail.
Support the remote employees in the sorting and scanning of their mail.
Participate in Life Safety team.
Assist in monitoring breakroom supplies; alert manager if issues arise.
Assist the Shred vendor while in the office for shred bin access.
Monitor incoming service requests.
Provide general administrative support to team.

Office concierge:

Assist with check-in process for reservation system.
Monitor reservation system and office occupancy; prepare reports as requested.
Monitor conference rooms for set-ups, cleanliness and functionality, alerting the proper team when repairs are needed.

Adhere to Information Security Policies and ensure that Envision is as secure as possible.

Qualifications

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required:

Qualifications

Possess a professional appearance at all times.
Excellent customer service with professional communication skills and demonstrated telephone etiquette.
Strong organizational skills.
Able to effectively prioritize tasks while following up on open items in a timely manner.
Capable of executing tasks in a high-pressure environment.
Regular and reliable attendance.

Education/Experience

Associate’s Degree from an accredited College or University and 2+ years' receptionist experience, or 5+ years' experience as described above.
Exceptionally strong written, oral, and interpersonal communication skills.
Experience working both independently and in a team-oriented, collaborative environment.
Able to work independently with limited supervision.
Knowledge of Microsoft Office Suite to include Outlook, Word, Excel, PowerPoint, and Teams.
Receptionist or Customer Service combined with Mailroom experience supporting a complex, fast moving and dynamic environment is highly preferred.