Job Description

Job Description:

Do you want to collaborate with customers to make inclusive data driven business decisions so that they can continuously improve to provide value to their customers?

Are you ready to take on a senior Domain Specialist role collaborating closely with customers to ensure they are achieving value from our solutions and delivering business outcomes? Are you motivated by discovering and translating client’s business requirements into specific systems, applications or process designs for very large complex technology solutions? Do you enjoy working together with a team of senior level strategists and specialists that are strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship. Then you’re ready to join us on the Solution Engineering team at Broadcom Software. 

Here are some reasons you want to be a ValueOps Domain Specialist at Broadcom Software:

Work with leaders within the enterprise PPM and agile management space.

Expand and learn about other enterprise software management solutions for DevOps and AIOps by working with some of the top domain experts on your team.

Gain valuable experience and develop relationships with senior leaders in our Fortune 2000 customer base.

Grow your leadership experience by leading engagements in select enterprise customers within your territory.

Collaborate within a team of highly experienced, motivated, and success driven individuals who are highly supportive of each other’s success.

A flexible remote work environment that promotes work and life balance

A healthy compensation and benefits package that rewards the success of the team

As a Domain Specialist for ValueOps you’ll be responsible for strategic and tactical engagements with large enterprise customers helping to build and grow value with our enterprise portfolio planning and agile management solutions including:

Performing value alignment with strategic customers

Building relationships across customer's or partner's IT and business silos and offerings to understand, build, document and share our knowledge of their portfolio management, agile transformation, challenges and potential impact of planned projects.

Understand and act as a valued resource early and often within the customer's decision-making process (e.g.: during the idea or conceptual stages).

Identify and lead adoption activities with key customers.

Maintain account opportunity, engagement and adoption information

Managing and directing team members within assigned accounts 

Maintain good understanding of the Agile Operations Divisions (AOD) capabilities/products across entire portfolio 

Maintain understanding of the domain (functional and technical) and AOD solutions in the domain 

Maintain understanding of 3rd party solutions and tools related to the domain

Perform demos and proof of value for PPM and Agile solutions

Present solution & adoption roadmaps to customers 

Collaborate with stakeholders across Sales, R&D, Services,  and Management to ensure synergy and consistency across solutions (in terms of technology, architecture and roadmap) in assigned customers

Collaborate closely with other domain members in the territory to ensure cross-pollination, collaborative learning and 360-degree understanding of assigned accounts

Collaborate in the definition and execution of account marketing activities

To qualify for this position you will:

Have a bachelor’s and 12+ years of related experience or master’s degree and 10+ years of experience in a technology or business related discipline. 

Eager and willing to understand our customers ‘why’

Skills necessary to shift customer from relationship to partnership

Strong background with PPM and Agile management solutions

Understanding of Agile frameworks, such as SAFe

Ability to understand customer business problems and clearly formulate and articulate software solutions to solve those problems

Ability to interact with business users to discuss and document business requirements, and then translate those requirements into a working application.

A broad understanding of business and IT management

Strong presentation skills, including software demonstration skills

Excellent interpersonal and communication skills