Garnet Health Medical Center

Switchboard Operator

Posted on: 13 Dec 2021

Middletown, ny

Job Description

Overview

At Garnet Health, the Hudson Valley’s leading integrated health system, you’ll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric care with a collective of visionary leaders and dedicated and caring professionals working as a team to deliver the best for the people we serve. If you’re interested in a health system that’s both growing and award-winning, serving a diverse community that provides the best of both city and rural life, we invite to make your career home with us as a Switchboard Operator on our Communications team at/in Garnet Health Medical Center-Middletown.

Responsibilities

To operate telephone switchboard and paging systems; to serve as central communicating link in Hospital emergency situations. To monitor fire alarm systems and various alarms for vital Hospital equipment. To perform various clerical duties.

At Garnet Health, we are committed to supporting your career growth and professional potential. We are responsive, attentive and dedicated to the success and satisfaction of our team members. Here, you’ll find resources that will help you excel in your career, tuition reimbursement programs for your continued education, and comprehensive health, dental and retirement benefits designed to fit your individual and family needs. Our inclusive and diverse team culture encourages you to contribute your exceptional talents, skills and perspectives to the success of our system, one another, our communities and our patients.

Join the Garnet Health team and let your excellence shine.

Qualifications

Minimum Education: 

High school graduate or High school equivalency required.                      

Minimum Experience:  

Minimum six months experience preferred.  Maturity, alertness, and good judgment in emergencies is essential.  Job requires good communication and telephone skills.  Ability to use cell phones and long range pagers.  Microsoft Word and Excel. 

Required Certification/Registration:  N/A

Physical Requirements:                                                                                                                

Working Conditions:

Environmental Demands and Exposure to Hazards: Works in a clean, well-lighted, heated or ventilated facility.  No routine exposure to hazards.
Physical Demands: Demonstrates physical and functional ability to perform full anatomical range of motion to accomplish tasks. Evidence of visual and aural acuity and finger and hand dexterity to operate computer and office equipment. Can withstand long periods of sitting, standing and/or constant walking. Close working quarters, inability to leave post unless relieved.  Ability to lift 10 lbs.
Mental Demands: Ability to foster collaborative relationships, to work well under pressure, to organize and synthesize new information, and prioritize tasks. Possesses critical thinking, analytical skills and flexibility. Ability to multi-task. Required detailed attention to work in an environment where interruptions cannot be controlled. Demonstrates sensitivity to customer needs and expectations. May be subject to irregular hours including evenings or potentially weekends to participate in operational and community events as necessary. Holidays required may be assigned.  May be assigned other shifts as needed. 

Garnet Health Medical Center

Middletown, NY

Garnet Health is a New York State, not-for-profit corporation headquartered in Middletown, New York, approximately 60 miles north of New York City. Garnet Health is comprised of Garnet Health Medical Center - Catskills, formerly known as Catskill Regional Medical Center, Garnet Health Medical Center, formerly known as Orange Regional Medical Center, Garnet Health Doctors, formerly known as Catskill Regional and Orange Regional Medical Groups and Garnet Health Foundation, formerly known as Orange Regional Medical Center Foundation. Garnet Health is dedicated to developing specialty services, medical programs and needed healthcare services that allow residents to remain close to home to receive quality care.

Providing healthcare to nearly 450,000 residents in Orange, Sullivan and Ulster Counties, Garnet Health was designed to improve the quality, stability and efficiency of healthcare services in the mid-Hudson and Catskill region. Services provided by more than 3,300 employed professionals and over 850 medical staff members, makes Garnet Health one of the largest healthcare providers in the tri-county area. The System’s three hospital campuses (Garnet Health Medical Center - Catskills in Harris, Garnet Health Medical Center - Catskills in Callicoon and Garnet Health Medical Center in Middletown) plus several outpatient facilities, offer a broad spectrum of care including:

606 licensed inpatient beds
Emergency medicine
Surgical services
Ambulatory surgery services
Skilled nursing units
Cardiology services including emergency and elective angioplasty
Oncology services from diagnosis to treatment
Orthopedic services including joint replacements
Bariatric Surgery Center of Excellence
Birthing centers
Neonatal Intensive Care Unit
Outpatient diagnostic imaging
Geriatric assessment
Primary and family care practices
Adult day care
Mental health and chemical dependency programs
Diabetes program
Wound care
Outpatient infusion services
Rehabilitation services including: physical, occupational and speech therapy
Hospitalist services
Rape intervention and support services
Community screenings and support groups