Sears Holdings

SERVICE TECHNICIAN, APPLIANCE REPAIR

Posted on: 20 Nov 2021

Dayton, OH

Job Description

Job Requirements

Residential Appliance Repair Technicians have opportunities to repair Washers and Dryers, Gas and Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, and Garbage Disposers in the customers' homes.

Service Technician responsibilities include:
•Providing timely, courteous and knowledgeable repairs of customers' products
•Maintaining high-quality customer service and care
• Meeting key performance metrics and/or productivity goals
• Offering additional products and services
• Maintaining truck stock inventory within the prescribed company guidelines and standards
• Following the truck maintenance schedule and keeping a clean, organized truck

Requirements:
• High school diploma or general education degree (GED)
• Ability to use a smartphone for parts inquiries and ordering
• Working mechanical knowledge, including the use of tools and test equipment
• Ability to follow directions and specific process steps to ensure quality workmanship
• Must possess and maintain a valid state driver's license for the state in which you are applying
• Must be willing to submit to a drug screen and background screen
• Must be at least 18 years of age
• Ability to occasionally lift up to 100 lbs

Sears Holdings

Hoffman Estates, IL

Sears Holdings Corporation operates as an integrated retailer in the United States. It operates in two segments, Kmart and Sears Domestic. The Kmart segment operates retail stores that offer a range of products, including consumer electronics, seasonal merchandise, outdoor living, toys, lawn and garden equipment, food and consumables, and apparel; and in-store pharmacies. It provides merchandise under the Jaclyn Smith, Joe Boxer, Route 66, Cannon, Adam Levine, Levi's, Lands' End, and Craftsman labels; Sears brand products, such as Kenmore and DieHard; and Kenmore-branded products. As of February 3, 2018, this segment operated approximately 432 Kmart stores. The Sears Domestic segment operates stores that provide appliances, consumer electronics/connected solutions, tools, sporting goods, outdoor living, lawn and garden equipment, apparel, footwear, jewelry, and accessories, as well as automotive services and products, such as tires, batteries, and home fashion products.

It also offers parts and services to builders, developers, designers, and commercial and residential customers; parts and repair services for appliances, lawn and garden equipment, consumer electronics, floor care products, and heating and cooling systems; home improvement services, such as siding, windows, cabinet refacing, kitchen remodeling, roofing, carpet and upholstery cleaning, air duct cleaning, and garage door installation and repair; and protection agreements and product installation services. This segment provides merchandise under the Kenmore, DieHard, WallyHome, Bongo, Covington, Simply Styled, Everlast, Metaphor, Roebuck & Co., Outdoor Life, and Structure brands, as well as under the Craftsman, Roadhandler, and Levi's, brands.

This segment operated 547 full-line stores and 23 specialty stores. Sears Holdings Corporation was founded in 1899 and is based in Hoffman Estates, Illinois. On October 15, 2018, Sears Holdings Corporation along with its affiliates, filed a voluntary petition for reorganization under Chapter 11 in the U.S. Bankruptcy Court for the Southern District of New York.