NetApp, Inc.

Project Manager - Professional Services

Posted on: 3 Nov 2021

Coventry, IL

Job Description

Typical Daily Tasks / Experience

Manage project to time, budget, quality and contracted deliverables (including planning, scheduling, milestone reviews etc.) 
Ability to manage all aspects of projects including design, planning, estimating, execution and implementation
Establish project definition and business tracking of professional service opportunities 
Work with Services Sales to position technical/business solution with Customer
Scope new project opportunities
Identify activities to optimize customer backlog hours
Identify, utilize and manage key resources required to meet project objectives
Provide guidance and/or supervision to project team members
Drive all project activities of teams and partner sources 
Lead architecture, design, and implementation of proposed solution 
Hands-on skills in managing delivery of small to medium to large size storage solutions, and driving identified PS business initiatives 
Report on and responsible for resource metrics, project team utilization and project status updates
Responsible for project setup and project team’s time entry
Responsible for budget tracking, including change request
Responsible for SOW review and ensuring compliance 
Responsible for managing agreed upon deliverables within SOW
Responsible for weekly updates/meetings with project team, customer and leadership team
Drive project reviews for management and customers
Manage accounting, invoicing and billing information
Adhere to GPMO best practices and standards 
Lead by example – support efforts to develop and launching PS best practices 
Liaison with necessary teams within NetApp to achieve above items 

Job Requirements

PMP or PRINCE2 Certification Preferred but may be required based on project.
ITIL Certification Preferred  but may be required based on project.
3 to 5 years experience in a comparable position and industry.
Strong spreadsheet capability and other project management applications as required for reporting, project tracking, project checklists and project scheduling.
Technical expertise in the area of systems, storage, and data management.
Ability to work collaboratively with, and to lead and motivate other employees in a team environment to meet aggressive goals and pre-defined timelines.
Demonstrated ability to manage large-team relationships and people.
Strong verbal and written communications skills are essential.
Some Night and Weekend work required

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NetApp, Inc.

Sunnyvale, CA

Throughout the world, leading organizations count on NetApp for software, systems and services to store, manage, protect, and retain one of their most precious assets: their data. We enable enterprises, service providers and partners to envision, deploy, and evolve their IT environments. Customers benefit from our open collaboration with other technology leaders to create the specific solutions they need. We were incorporated in 1992 and created the world’s first networked storage appliance. Today, we offer a portfolio of products and services that satisfy a broad range of customer workloads across different data types and deployment models.