Job Description

Where you will be working:

Mosaic’s FishHawk Location in Lithia, Florida is the Operational Headquarters of The Mosaic Company (NYSE:? MOS).? The employees at FishHawk provide Business Support Services to our North America Operations in the United States and Canada and support our Global Customer base in countries around the world.  The FishHawk site is home to our North America Shared Services (NASS) and our Integrated Operations Center (IOC).  The innovative NextGen technology of the IOC accesses information from various operational systems and site locations remotely, allowing employees to make real-time, data-driven decisions about operations from a centralized location. 

What will you do?

As the Senior Sales Operations Analyst, you will provide analysis, recommendations and project support for the Global Agriculture, Feed and Industrial Sales teams.  In this role you will work closely with our sales team and be responsible for reporting sales forecasting, incentive programs, building and sustaining sales enablement tools.  In addition to working with the sales team, you will interact cross-functionally with other departments including supply chain, IT, customer experience, product management, and customer service.  The Senior Sales Operations Analyst will support the sales cycle across all sales channels.

Represent sales team as a Subject Matter Expert on technical teams and filtering enhancement requests. 

Be liaison between other Sales SMEs and technical teams for gathering requirements. 

Partner in building of requirements for technical and business processes. 

Includes being an active partner in agile cadence with multiple scrum teams, bi-weekly demos, reporting out where changes impact sales, building communications for system changes and serving as the change agent for Sales. 

Close partnership with Customer Experience to align strategies of tools.

Present recommendations to stakeholders on new capabilities and optionality.    

Build and deliver analytics for forecasting, incentive progress, sales programs, and ad hoc requests. 

Build and sustain framework for dashboards and reports in PowerBI, Salesforce, Business Objects to be used by Sales and Commercial Leadership Team. 

Prepare executive-ready reports.  

Manage commercial analytics and data integrity as it relates to sales activities. 

Develop operational excellence by standardizing reports and presenting relevant and accurate data.  

Be a data steward for commercial and the continuous improvement of that data. 

Responsible for innovative thinking as it relates to the build of tools, presenting recommendations and identifying opportunities. 

Build and continuously improve processes post-project/technical enhancements. 

Develop scalable roll-out plans with training material with Sales Ops Lead and technical teams. 

Facilitate and lead knowledge transfer sessions.

Provide front-line support to sales team for technical questions, enablement, and ad hoc requests. 

Maintain discount structures and customer offerings for discounts. 

What do you need for this role?

A Bachelor's degree in Agriculture, Business, Marketing, Finance, Supply Chain, Computer Science or related field is required

REQUIRED

5+ years of analytical experience, preferably responsible for commercial or sales analytics in a large, complex global organization.

3+ years’ experience and knowledge of tools like SAP, Salesforce, Business Objects, PowerBI

Experience with Agile methodology

Experience in dynamic and integrated commercial organization with customer interactions

Microsoft Office with advanced Excel

PREFERRED

Prior experience in data modeling strongly preferred

?KNOWLEDGE, SKILLS, ABILITIES

Highly motivated and self-directed

Strong verbal, written and listening communication skills

Ability to present and discuss technical information in a way that establishes rapport and gains understanding

Ability to articulate system dependencies and capabilities

Demonstrated problem solving techniques and strong analytical skills

Strong organizational skills and attention to detail

Ability to influence others and work on multiple teams

Adapt to continually changing business and work environment managing multiple priorities