Gallagher

Client Service Associate

Posted on: 25 Jul 2021

Latham, NY

Job Description

We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. 

How will you affect the business?

Contribute in the renewal process to ensure the best possible solutions are delivered to clients in a high quality and timely manner.
Support business activity, such as handling new business applications, compiling information for the business to submit high-quality and accurate Request for Proposal (RFP) responses, and processing certificates of insurance.
Collaborate with team members to improve overall workflow processes and achieve goals by adhering to efficiency/productivity and process standards.
Nurture relationships with your buyer in the client organization as well as with the day-to-day client representatives.
Conduct periodic audits to ensure your compliance to standards and service level.
Maintain accurate client and policy data and documents within your Gallagher systems.
Use Gallagher's technology to improve your productivity and quality.
Effectively balance multiple competing priorities.

What skills will make me successful in this role?

Ability and desire to provide results
Develop professional relationships with your internal and external partners
Effective communication
Utilize your resilient and adaptable mindset in the face of shifting priorities
Eagerness to collaborate with all Gallagher teams and employees.

 Requirements: 

High school diploma or GED

A minimum of 1+ years directly equivalent work experience
Proficiency in Microsoft Office
Basic Math skills

Nice to have:

Associate's degree, professional certification, or equivalent training and experience preferred

Previous experience handling client relationships

U.S. Eligibility Requirements:

Interested candidates must submit an application and resume/CV online to be considered
Must be 18 years of age or older
Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation
Must have unrestricted work authorization to work in the United States.  For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization
Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure

Gallagher

Rolling Meadows, IL

Founded in 1927 in a small office with only a handful of employees, Arthur J. Gallagher (NYSE: AJG) has grown to a multi-billion dollar Fortune 500 company.  Gallagher provides insurance, risk management, and consulting services to businesses, communities, and people across the globe. We work with our other brands and outside industry partners to provide the most client-centric, expertise-driven solutions.

We are an international sales and marketing company that plans and administers cost-effective, differentiated property/casualty and human resource risk management programs as brokers, consultants, and third-party administrators. 

Our mission is:

TO: Provide superior, cost-effective risk management products· and services that meet the ever-changing needs of our current and prospective clients, while continuing to strive for the highest professional excellence in the delivery of those products and services.

TO: Provide our employees with an opportunity for professional growth, personal satisfaction, and financial security.

TO: Build and maintain long-lasting, consistent, honest, and profitable relationships with our insurance markets that we recognize play a crucial role in meeting our clients’ risk management needs.

TO: Grow shareholder value by increasing our· client base, dedicating ourselves to increased productivity, profitability, and professionalism resulting in long-term earnings-per share growth.

We will accomplish our mission with the kind of leadership that will ensure perpetuation of our corporate culture and to create and maintain a "Gallagher Team" that is the very best at what we do.

  • Industry
    Insurance
  • No. of Employees
    26,783+
  • Website
  • Jobs Posted
    936

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