Job Description

JOB SUMMARY

Translate what you learned from your college textbooks into a rewarding Financial Systems internship. You will gain a broad overview of the multiple aspects of the Financial Systems process by observing and assisting Financial Systems professionals, as well as performing a variety of duties in support of various departments. Training will be provided on various software systems and CBRE policies and procedures.

Assist in providing support and technical assistance to users for complex issues related to a variety of software applications while meeting defined service level expectations. Assist in identifying issues, researches causes and provides solutions for Financial Reporting and Real Estate Management teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responds to requests for assistance with a variety of accounting software packages used by Financial Reporting services and Real Estate Management teams. Documents issues, resolution or other actions using incident management system.

Reviews customer requests to identify and escalate as needed potential system, security, and/or compliance violations of internal and external controls and internal team control requirements.

Identifies process and system improvements and implements solutions that will increase efficiencies and customer satisfaction by using established processes to initiate a new project/work effort.

Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance, and/or training to coworkers. May coordinate and assign tasks to co-workers within a work unit and/or project.

QUALIFICATIONS

Currently enrolled in a Bachelor's (BA/BS) program from an accredited four-year college or university in MIS, computer science, or related discipline. Third-year student status preferred.

Ability to comprehend and interpret instructions, short correspondence, and business documents and ask clarifying questions to ensure understanding.

Ability to effectively respond to common inquiries in a professional and appropriate manner. Requires intermediate knowledge of technical terms and principles. Ability to perform basic troubleshooting and work with different softwares.

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills. Ability to work well under pressure with a proactive approach to routine issues. Requires strong organizational skills, attention to detail and openness to new ideas and procedures. General experience with MS Office software

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMMUNICATION SKILLS

Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable, and courteous service to customers. Ability to effectively present information. Ability to effectively respond to inquiries or requests, and successfully convey and explain system and accounting issues to non-system users.

FINANCIAL KNOWLEDGE

Requires intermediate knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.

REASONING ABILITY

Ability to comprehend, analyze, and interpret documents. Ability to comprehend, analyze, and solve problems in standard and non-standard situations involving several options. Requires intermediate analytical and quantitative skills.

OTHER SKILLS and ABILITIES

Advanced knowledge of computer software and hardware (i.e. Microsoft Office Suite Products). Advanced knowledge of Microsoft Excel, including pivot tables, lookups, and formulas. Advanced organizational skills, attention to detail, and openness to new ideas and procedures.

SCOPE OF RESPONSIBILITY

Decisions made with understanding of procedures and company policies to achieve set results and deadlines. May develop, recommend, and implement improvements in department efficiencies, process, procedure, and/or policy. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

About CBRE (NYSE: CBG): At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale. Work in an inclusive and collaborative environment with supportive teammates. Come experience the employee advantage at CBRE.

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

As a Fortune 500 worldwide leader in real estate services, CBREs more than 70,000 professionals provide exceptional outcomes for clients in 60+ countries. When it comes to real estate, CBRE sees potential everywhere. We turn scale into strength, expense into performance, and property into prosperity. Visit CBRE.com