Analyst I - Deskside
Posted on: 24 Apr 2021
Nevada, TX
Job Description
Position Overview:
Essential Duties & Responsibilities:
Additional Duties & Responsibilities:
Additional Duties & Responsibilities:
Additional Duties & Responsibilities:
Minimum Qualifications:
Company Standards of Conduct
All Venetian | Palazzo Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct. Team Members are expected to behave in a manner that supports a harmonious work environment to help us deliver unmatched service to our guests and customers.
Minimum Qualifications
21 years of age.
Proof of authorization/eligibility to work in the United States.
Minimum of six months of related technical support and customer service experience or possess an AA or AS Degree.
Strong analytical and problem solving skills.
In-depth knowledge of Windows operating systems required.
Technical certifications of Microsoft, ITIL, Network or Security Certification, preferred.
Ability to diagnose problems by reading log files and using network or application diagnostics tools.
Ability to communicate effectively in a positive/upbeat fashion utilizing English, both in spoken and written form.
Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards.
Maintain consistent adherence to The Venetian and Palazzo Unmatched Guest Service Standards.
Work varied shifts, including weekends and holidays.
Must be able to obtain and maintain any certification or license, as required by law or policy.
Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
Must be able to work varied shifts, including nights, weekends and holidays.
Physical Requirements:
Must be able to:
Work in a fast-paced, results oriented and busy environment.
Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
Ability to interact appropriately and effectively with guests, management, other Team Members, and outside contacts.
Physically access all areas of the property and drive areas with or without a reasonable accommodation.
Use office equipment, including but not limited to computer, monitor, keyboard, mouse, printer, scanner, copier, fax, etc.
Must be able to withstand prolonged periods of time to walk, stand, stretch, bend and kneeling.
Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.
Las Vegas Sands
Las Vegas, NV
Las Vegas Sands is the pre-eminent developer and operator of world-class Integrated Resorts that feature luxury hotels, best-in-class gaming, retail, dining and entertainment, Meetings, Incentive, Convention and Exhibition (MICE) facilities, and many other business and leisure amenities. We pioneered the MICE-driven Integrated Resort, a unique, industry leading and extremely successful product that serves both the business and leisure tourism markets.
Starting with a single property in 1990, the footprint and impact of LVS now extends worldwide, from Las Vegas to Macao, to Singapore. We have a track record of successfully developing and operating some of the largest and most complex business and leisure properties.
We are as passionate about where we build, as what we build and at the heart of our company are unshakable values. We're committed to listening to our guests and Team Members, to considering the environmental impact of our decisions and to contributing to the well-being of the communities in which we do business.
At the same time, we know that our values and words won't be worth much unless they are expressed through our actions. Therefore, we are dedicated to being a good corporate citizen, anchored by the core tenets of delivering a great working environment for over 51,000 Team Members worldwide, driving impact through our Sands Cares corporate giving program and leading innovation with the company’s award-winning Sands ECO360 Global Sustainability program.
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IndustryHotel/Tourism
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No. of Employees51,500
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Website
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Jobs Posted150
