AdventHealth

Clinic Office Assistant/Scanner Physician’s Office AdventHealth Medical Group FT Days Ocala

Posted on: 29 Mar 2021

Ocala, FL

Job Description

Job Description

Description
Front Office Assistant Physicians Office AdventHealth Medical Group FT Days Ocala

Location Address- Ocala, FL

Top Reasons to Work at AdventHealth Medical Group West Florida

Rollover PDO with service year increases in accrual

Comprehensive benefits package; including tuition reimbursement and matching 403b plan

Patient facing positions receiving company paid initial sets of scrubs

Company Discount programs

Growing Organization

Work Hours/Shift:

Full Time/Days

You Will Be Responsible For:

* Provides back up to all front office positions; check in, check out, and medical records
* Provides data and assistance to Practice Manager / Office Coordinator as required
* Communicates in a cordial, professional manner with patients via phone and in person to meet the patients needs as soon as possible
* Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages
* Maintains correspondence, including: progress notes and new patient packets
* Updates referring physician database when necessary
* Assesses new patient files waiting to be seen and appropriately handles old patient files
* Assembles/creates charts for new patients, ensuring policy of noting allergy warnings and two methods of identification are followed
* Verifies patient data and insurance to ensure it is updated for accurate billing, inputting updated information into system as required
* Constructs insurance copies for proper insurance verification with new patients as requested
* Assists with correspondence in obtaining medical necessity letters to appropriate insurance company or business entity
* Enters charges for daily reconciliation
* Handles patient concerns or refers to administration appropriately

Qualifications
What You Will Need:

* High School diploma/equivalent
* Previous customer service experience
* Medical office or medical call setting experience preferred

Job Summary:

Provides operational office support in delivery of patient care in a physician office environment. Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

AdventHealth

Altamonte Springs, FL

We are one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.

AdventHealth is comprised of more than 82,000 employees and physicians nationwide who share a common purpose, are united in mission and deliver whole person care – care that treats the body, mind and spirit. Our health care system finds its roots in the heritage and continuing ministry of the Seventh-day Adventist Church, which has a 150-year legacy of innovative health care services.

Throughout the United States, our system has more than 40 outstanding hospital-anchored markets in nine states, and our team delivers care to about 25,000 people a day.

Each of our employees is a valued member of our team. They play an important role in ensuring every person we serve is treated with uncommon compassion, feels connected throughout their experience, receives exceptional care, trusts us as reliable, and ultimately, feels whole because of their engagement with us. Everyone deserves this kind of experience and this is our promise – it’s how we live out our mission.