Job Description

About NCR

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
* Drive global business programs to establish and improve common processes; Focus areas may include installation processes, identification and resolution for chronic units, engineering directed programs, field personnel toolkit development, etc.
* Partner with the global execution teams to define critical internal and external (Service Level Agreement) performance metrics
* Ensure process compliance by establishing monitoring methods and providing feedback to responsible organizations
* Continuously evaluate business key performance indicators and initiate improvement projects as required
* Be responsible and accountable for development of new tools and processes while consulting with global organizations
* Create strong relationships with regional execution teams to ensure engagement and delivery of new tools and processes
* Utilize strong communication skills to clearly and effectively influence others as well as provide updates to senior business leadership
* Operate autonomously to implement process improvement projects when issues are identified
* Executive contact for key customers on Field Execution.

BASIC REQUIREMENTS & EXPERIENCE
* Bachelor's Degree in related discipline or 8+ years of related experience
* Detailed oriented, analytical and/or technical experience, preferably within NCR Services
* Demonstrated proficiencies with Microsoft Office Suite software, excellent in Microsoft Excel
* Excellent written and verbal communications skills
* Ability to work in a fast-paced environment. multi-task, time management and organizational skills
* Ability to identify and resolve issues with a sense of urgency
* Ability to work as part of a team or independently
* Willing to work non-standard business hours as required by customers

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

* Medical Insurance
* Dental Insurance
* Life Insurance
* Vision Insurance
* Short/Long Term Disability
* Paid Vacation
* 401k

EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.