Job Description

Join a diverse and dynamic team that makes and delivers the most valuable services in the world: electricity and natural gas. At Consumers Energy, our customers are at the heart of everything we do. Our employees work around the clock to provide service to our customers in honor of our history and to fulfill our promise to Michigan - Count on Us! Consumers Energy, the principal subsidiary of CMS Energy and headquartered in Jackson, Michigan, provides natural gas and electricity to nearly 6.8 million of Michigan's 10 million residents in all 68 Lower Peninsula counties.

Department Summary

The analytics team is part of Operations Performance and supports Electric and Gas Distribution Operations, Generation, Engineering, & Transmission. We provide operational reporting, analysis, insight and problem solving to assist the functional areas in achieving continuous performance improvement. The team focuses on ensuring the highest degree of data integrity and accuracy possible. Team members work with various departments throughout the company to drive data driven actions.

Job Description/Responsibilities

The primary focus of this position will be on applying data mining techniques, doing statistical analysis, and building high quality prediction systems integrated into our business processes. Additional responsibilities may also include: Visualization tool development and visual analysis. The candidate must have proven strong interpersonal skills, ability to work with all levels of management and be able to work independently. Strong communication, analytical, diagnostic, facilitation and PC skills are essential. Experience in the following applications is required: Tableau, MS Excel, MS Access, SAP and Business Intelligence (IMR). The successful candidate must be willing to learn new reporting software, as well as, create and validate data for reports in production. In addition to aiding key decision making, the data produced in this role is used in all manners of financial planning, rate cases, and reporting to regulators. Must be flexible, have demonstrated strong administrative skills and be able to set priorities in a changing environment.

Basic responsibilities will include:

* Selecting features, building and optimizing classifiers using machine learning techniques
* Data mining using state-of-the-art methods
* Extending companys data with third party sources of information when needed
* Enhancing data collection procedures to include information that is relevant for building analytic systems
* Processing, cleansing, and verifying the integrity of data used for analysis
* Doing ad-hoc analysis and presenting results in a clear manner
* Creating automated anomaly detection systems and constant tracking of its performance
* Design, test and produce performance reporting for key performance indicators such as: productivity, quality, safety, MPSC compliance, scheduling/dispatching, returned work, repeat calls, order creation accuracy, order completion accuracy, time reporting and work plans. This is not an all-inclusive list but provides examples of the types of performance reviews that are expected.
* Plan, organize, and assist in decision-making efforts

Requirements/Qualifications

* Bachelors degree Data Science, Computer Science, Mathematics, Statistics, Economics, Engineering, Operations Research. (Will consider relevant work experience in lieu of an advanced degree.)
* 3 or more years experience in data science, statistical analysis and modelling data using leading Artificial Intelligence and big data tools (e.g. TensorFlow, R, Python, Hadoop, Spark, RapidMiner, Tableau, etc.)

Preferred Requirements/Qualifications

* Masters Degree in Data Science, Computer Science or related field
* PHD in the applicable field of study
* Knowledge of tools and techniques in machine learning
* Expert in relational database design and concepts
* Experience in one or more programming languages (C/C++, Python, Perl, Java)
* Experience in genetic algorithms, logistic and linear regression, PCA, decision tree analysis and statistical methods

Essential Functions:

Business Support Advisors and Consultants support the planning, business analysis, general management, budget preparations and analysis, negotiations, transactions, customer services and auditing of a wide variety of business functions and processes of specific operating and support areas throughout the Company. Duties and who this individual reports to will fluctuate between projects, departments and offices. Lead and/or assist with business analysis and support for the plans, reports, impacts, contracts, schedules, estimates, data collection, observations, and field investigations.

Provide business analysis and support services with accuracy, on time and under budget. Use computer assisted applications software and equipment to prepare business analysis support documents. Understand and follow Company established standard procedures for file structure and standard procedures for projects. Become familiar with business and department and Company plans and related material for each project and be able to utilize the information appropriately. Assists in client contact and communications. Utilize effective communication skills to answer inquiries from coworkers, clients, or the public. Public involvement may include producing reports, graphics, presentations, and other visual material as well as occasional speaking or meeting with stakeholders. Attend internal and external meetings. Provide business analysis and support services in a legal and ethical manner.

Hours and Travel:

This position requires the individual work at least hours per week with 80% of time spent in office. Office location is negotiable. This position may require the ability to travel between field locations. This position may include nights and weekend/holiday timeframes.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; stand; walk; and stoop, kneel, crouch, or crawl; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee frequently is required to talk or hear. The employee will be using a computer and the associated keyboard and mouse. The employee must frequently lift and move up to ten pounds and occasionally lift and move up to seventy-five pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The noise level on the construction site is often loud.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, sexual orientation, gender identity or national origin.