Warranty Administrator
Posted on: 19 Mar 2021
Chantilly, VA
Job Description
Summary/Objective
The Warranty Administrator performs a wide range of administrative and office support duties associated with vehicle warranties.
Essential Functions
* Accurately coding warranty claims and entering into the dealerships automated system
* Processing warranty paperwork to ensure documentation and verifying criteria required by factory or distributor
* Reviewing warranty claims and correcting any errors
* Administering warranty parts identification and disposal
* Maintaining good working relationships with the Service and parts Departments
* Booking/coding warranty & internal repair orders
* Keeping abreast of all factory recalls and announcements
* Reconciling all warranty receivables and working with the accounting department to obtain payments
* Handle rejected claims according to dealership and/or manufacturer specifications and follow up on outstanding claims.
* Maintaining all service and customer records as required by the warrantor.
* Other duties as assigned.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
EEO Statement
The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.
Req Number: 15006
Type: Full-time
Dealership: Mercedes-Benz of Chantilly
Location Address: 14841 Stonecroft Center Court
EEO Statement
The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.
Penske Automotive
Bloomfield Hills, MI
Penske Automotive Group, Inc. operates as a transportation services company. The company operates through four segments: Retail Automotive, Retail Commercial Truck, Other, and Non-Automotive Investments. It operates automotive and commercial truck dealerships principally in the United States, Canada, and Western Europe; and distributes commercial vehicles, diesel engines, gas engines, power systems, and related parts and services primarily in Australia and New Zealand. The company also engages in the sale of new and used motor vehicles of approximately 40 brands; and provision of vehicle services and collision repair services. In addition, it is involved in the sale and placement of third-party finance and insurance products, third-party extended service and maintenance contracts, and replacement and aftermarket automotive products. Further, the company distributes commercial vehicles and parts to a network of approximately 70 dealership locations, including 9 company-owned retail commercial vehicle dealerships.
As of December 31, 2018, it operated 345 automotive retail franchises, of which 154 franchises are located in the United States; and 191 franchises are located outside of the United States primarily in the United Kingdom. The company also operated 20 dealership locations of heavy and medium duty trucks, offering primarily Freightliner and Western Star branded trucks, as well as a range of used trucks, and services and parts. Penske Automotive Group, Inc. is headquartered in Bloomfield Hills, Michigan.
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IndustryTransport/Delivery Services
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No. of Employees27, 000
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Website
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Jobs Posted757
