Facebook is seeking an experienced QA/QC Program Engineer to join our Construction team in support of the Global Data Center Connectivity components of the construction process. Our data centers are the foundation upon which our rapidly growing infrastructure efficiently operates and our innovative services are delivered. This role is responsible for the generation, implementation and management of the Facebook Quality Control Program, focusing on the coordination, performance and execution of Outside Plant (OSP) and Inside Plant (ISP) cabling inspections and testing services for our global footprint of Data Centers. The QA/QC Program Engineer will work with the QA/QC Program Manager to implement an industry leading QA/QC vision and strategy, and develop robust QA/QC processes and standards to enable Facebooks successful expansion.
Global Data Center Connectivity QA/QC Regional Engineer Responsibilities
* Develop/monitor quality program metrics to evaluate the projects performance. Analyze said metrics to understand the root cause of any disconcerting trends and then work with the applicable parties (internal and external) to correct those items.
* Contribute to building a high performing team by mentoring and developing the global portfolio of fiber optic partners respective QA/QC teams.
* In conjunction with GDCC Management and other Regional Management teams, develop robust QA/QC processes and standards to enable efficiency and effectiveness along with leading effective cross-functional communications.
* Provide leadership to the quality team, and interface at the highest level between design, hardware, and field operations leadership as well as installation partners.
* Provide training of personnel to ensure awareness of quality procedures and specific responsibilities in the QA/QC process.
* Coordinate quality issues between the Facebook design, hardware, and field operations teams.
* Audit QA/QC activities of staff, installation partners, and subcontractors as often and as necessary to assess conformance with the QA/QC procedures.
* Create framework for submittal reviews for quality assurance and provide comments to ensure all documents are compliant.
* Perform quality engineering reviews of design documentation for compliance with stated requirements, including vendor quality manuals and company quality records.
* Develop, review and approve, if required, Outside Plant (OSP) and Inside Plant (ISP) documentation related to product and process quality such as Construction Quality Procedures (CQPs) and checklists, technical deliverables, and test procedures and plans.
* Recommend and verify effective implementation of corrective and preventive actions for project non-conformances and quality issues, in coordination with Project and Quality Management, design, engineering, construction and other functional disciplines.
* Assist Facebook Site Team in review of Turnover Documentation Package for completeness and accuracy throughout the project lifecycle.
* Monitor open issues in BIM360 and escalate any outstanding open items not getting closed out in a timely manner with responsible site teams and responsible parties.
* Assist in development of project specific QA/QC dashboards, equipment tracking matrices, and semi-annual QA/QC Deep Dive presentations.
* Ability to travel up to approximately 30%.
Minimum Qualifications
* 10+ years experience in quality control & quality assurance (QA/QC) programs for data centers or high availability telecom/network deployments.
* Experience leading QA/QC programs in a construction environment.
* Experience in contractor, consultant and vendor management.
* Experience in developing (design) or interpreting (construction) quality specifications.
* Experience adapting to a fast-paced, hands-on, start-up work environment.
Preferred Qualifications
* Experience utilizing Autodesk BIM360 software.
Locations
About the Facebook company
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities we're just getting started.
Facebook is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or who are neurodivergent, and to candidates with sincerely held religious beliefs or requiring pregnancy related support. If you need support, please reach out to accommodations-ext@fb.com.
Menlo Park, CA
Facebook, Inc. provides various products to connect and share through mobile devices, personal computers, and other surfaces worldwide. The company’s products include Facebook that enables people to connect, share, discover, and communicate with each other on mobile devices and personal computers; Instagram, a community for sharing photos, videos, and messages; Messenger, a messaging application for people to connect with friends, family, groups, and businesses across platforms and devices; and WhatsApp, a messaging application for use by people and businesses to communicate in a private way. It also provides Oculus, a hardware, software, and developer ecosystem, which allows people to come together and connect with each other through its Oculus virtual reality products. As of December 31, 2018, it had approximately 1.52 billion daily active users. The company was founded in 2004 and is headquartered in Menlo Park, California.