DISH Network

Senior Product Design Manager

Posted on: 15 Mar 2021

Foster City, CA

Job Description

Job Description

Sling TV provides an over-the-top (OTT) live TV streaming service on TVs, smartphones, tablets, computers, smart TVs, gaming consoles, and other streaming devices. Distributed across a variety of strategic device partners, including Roku, Google, Amazon, Apple, Samsung, LG, Microsoft, and Tivo, Sling TV offers two primary domestic streaming services that collectively include more than 100 channels of top content. Featured programmers include Disney/ESPN, Fox, NBC, AMC, A&E, EPIX, NBA TV, NHL Networks, Pac-12 Networks, Hallmark, ViacomCBS, and more.

We are looking for an outstanding user experience and product design manager who has a track record of designing and building successful products that customers love and developing a team of talented product designers. Product designers at Sling play a central role in the product development process, partnering closely with the product manager and engineers on their cross-functional product team to solve customer problems in an agile environment. You will be responsible for helping build the design culture at Sling TV, providing creative oversight to the team, and crafting engaging and intuitive viewing experiences for the Sling app across TV, mobile, and web platforms. You are passionate about working closely with customers and building empathy with users, as well as collaborating closely with cross-functional teammates to deliver complete product experiences that delight and work for the business. In doing so, you will help millions of people connect to the programming they love.

Responsibilities:

* Recruit, mentor, and coach a top-tier team of product designers
* Deliver a streamlined and consistent end-to-end experience for Sling apps across device platforms to drive viewer engagement and retention and hold teams to the highest levels of craftsmanship and polish in their execution
* Provide clear design direction, encouragement, and actionable feedback to team members
* Establish processes and structure that enables and encourages the team create innovative solutions
* Promote and maintain a strong design culture at Sling
* Advocate for the design team and advance the design perspective across the organization
* Driving alignment with partners and leaders in Product Management, Engineering, Marketing and other key stakeholders
* Balance UX best practices, aesthetics and user research with data and analytics when making design decisions

Skills, Experience and Requirements:

* 7 + years of UX/UI design leadership with a history of shipping delightful and engaging experiences at a high-traffic consumer product organization
* 3+ years building high performing product design teams, including recruiting, hiring, and developing product designers and design leaders within large organizations
* Passion for video streaming and TV industries
* Extensive experience designing across mobile apps and web platforms; prior experience designing video products on connected TV devices (e.g. Roku, Amazon Fire TV) a plus
* Experience steering an organization from project orientation to a empowered product team model with embedded designers collaborating closely with product managers, engineers, and marketers
* Strong understanding of end-to-end user experience disciplines including UX strategy, interaction design, information architecture, visual design, user science, and front end development
* Deep knowledge of user research methodologies and lean, discovery-driven product design best practices, and the ability to effectively implement these practices and apply standards
* Polished communication skills and track record advocating for compelling product design and the underpinning methodologies that deliver great design
* Obsession with customers and experience personally conducting and coaching team members on user research, testing, and optimization
* High comfort level in analytics and generating customer insights from data trends to inform design decisions
* Bachelor's degree in design, HCI or related fields - or equivalent professional experience

Compensation: $99,900.00/Yr. - $181,390.00/Yr.

From versatile health perks to new career opportunities, this role provides all the benefits you need to be successful. Check them out on our careers website.

Please note, completion of a pre-employment screen will include a drug test and criminal background check.

DISH Network

Englewood, CO

DISH Network L.L.C. operates satellite television programming and technology services in the United States. It offers HD/DVR technology; international channels; Internet and phone services; and DISH Anywhere, an online video site that allows users to watch TV shows, movies, and clips on computer. The company serves offices, restaurants, hotels, hospitals, hotels, apartments, condos, institutions, and other properties through retailers in the United States. DISH Network L.L.C. has a strategic partnership with Haivision.

DISH Network L.L.C. was formerly known as EchoStar Satellite L.L.C. and changed its name to DISH Network L.L.C. in March 2008. The company was incorporated in 1987 and is based in Englewood, Colorado. DISH Network L.L.C. operates as a subsidiary of DISH DBS Corporation.

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