Job Description

Overview

Aramark (NYSE: ARMK) proudly serves the worlds leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. We deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ+), DiversityInc, Equal Employment Publications and the Disability Equality Index. Learn more about working here at www.aramark.com/careers or connect with us on Facebook, Instagram and Twitter.

Description

Position Summary: The Host/Hostess is responsible for greeting and seating guests. The Host/Hostess should provide general customer service within the dining establishment as well as escalate and/or resolve any issues as necessary to ensure guest satisfaction. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Essential Functions:

* Greets guests as they arrive seat them accordingly ensuring the optimum use of tables
* Ensures any special needs or requests for diners are accommodated and arranged
* Maintains the appearance and cleanliness of the front-of-house environment
* Escalates any customer needs or concerns as necessary
* Works closely with the kitchen staff and servers optimizing communication to ensure efficient operations
* Maintains excellent customer service and positive attitude towards guests, customers, clients, co-workers, etc.
* Adheres to Aramark safety policies and procedures including proper food safety and sanitation
* Other duties and tasks as assigned by manager



Qualifications

* Previous host/hostess or food service experience preferred
* Demonstrates excellent customer service skills
* Demonstrates excellent communication and interpersonal skills, both written and verbal
* Demonstrates strong organizational skills, accuracy, and attention to detail
* Must be able to obtain food safety certification
* Requires occasional lifting, carrying, pushing, pulling of up to 25 lbs



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Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer Minority/Female/Disability/Veteran

Aramark will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance ordinance.

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Your privacy is our top priority throughout the hiring process. Be aware of scammers fraudulently posing as Aramark trying to obtain your personal information. At Aramark, we will never ask for confidential or sensitive personal information such as bank account or social security numbers at any point prior to you accepting an offer with Aramark. If you have any concerns about information requests that you receive from Aramark, you should reach out to your Aramark hiring manager or recruiter.

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