Job Description

Job Description
As a Pharmacy Technician Prescriber Manager, you will provide leadership and guidance to the Pharmacy Technician team operation in a manner that promotes reliable and cost-effective pharmacy utilization management services within applicable state, federal and accrediting standards. Furthermore, you will help create, maintain, update, review, and analyze pharmacy operating metrics.

Other essential components of this role include being involved in design, execution and management of new programs, processes, and initiatives; problem solving and involvement in resolution of issues to ensure continuous improvement; and working with internal and external business leaders to achieve goals, bring about process improvements and support business growth and development programs. Also, you will provide the necessary technical expertise to support projects, address plan members and regulatory issues and programs relevant to the prior authorization and/or appeals unit.

Additional responsibilities include:

Maintain a positive environment for successful compliance with EEO/AAP goals
Hire, train, coach, and monitor performance of departmental personnel
Determine staffing requirements for the department
Ensure processes, procedures, work instructions, job aids and training are in place and maintained
Work across boundaries with other lines of business
Ensure department leadership team and staff understand and complete all operational and requirements

This is a work from home opportunity.

Required Qualifications
2 years or more of management experience
2 years of Customer Service or Pharmacy Technician management experience.
Pharmacy Technician License based on applicable state licensing requirements.

Preferred Qualifications
Specialty Pharmacy Operations experience
Experience with Specialty therapies and health products
Benefit Verification experience

Education
Bachelor's degree from an accredited college or equivalent work experience is required.

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.