SunTrust Banks

Teller 2 or 3 PT (24 hours) Friendship Road/Lanier Islands

Posted on: 11 Mar 2021

Buford, GA

Job Description

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)



Please review the following job description:

Provide courteous and professional teller service to clients. Complete transactions according to established guidelines; complexity of transactions performed varies by Teller level.

Identifies referral opportunities and makes appropriate referrals. Ensure compliance with internal controls, operational procedures and risk management policies. Responsible for ensuring that all business transactions and practices in the individuals span of control comply with all regulations and the Truist Code of Conduct. Pursue on-going education of Truist products, services, and other lines of business. Demonstrates mastery of basic teller transaction and balancing duties. Consistently follows defined procedures for bank operations and client service, including consistent practice of behaviors that contribute to the Exceptional Branch and Exceptional Client Experiences. Possesses a broader knowledge of banking policies and procedures. Develops expertise in all types of branch transactions including, but not limited to foreign exchange, night deposits, ATM balancing and more in-depth system knowledge. Incumbents in this position are trained and rewarded for identifying client needs and making appropriate referrals.
Basic Requirements: - Mastery of the Truist Teller I duties or six months of Teller Service at a comparable financial institution or retail service and sales experience. - Must have cash handling or payment transactions and client facing experience. - Basic math and numeric sequencing aptitude. - Willing and able to follow instructions and work under established guidelines. Preferred Requirements: - One year of experience as a Teller and/or completion of Core and Intermediate STU Curriculum Training as well as any corresponding Teller coursework. - Demonstrated ability to uncover referral opportunities. - Knowledge of advanced or complex branch transactions.

SunTrust Banks

Atlanta, GA

SunTrust Banks, Inc. operates as the holding company for SunTrust Bank that provides various financial services for consumers, businesses, corporations, institutions, and not-for-profit entities in the United States. It operates in two segments, Consumer and Wholesale. The Consumer segment provides deposits and payments; home equity and personal credit lines; auto, student, and other lending products; credit cards; discount/online and full-service brokerage products; professional investment advisory products and services; and trust services, as well as family office solutions. This segment also offers residential mortgage products in the secondary market.

The Wholesale segment provides capital markets solutions, including advisory, capital raising, and financial risk management; asset-based financing solutions, such as securitizations, asset-based lending, equipment financing, and structured real estate arrangements; cash management services and auto dealer financing solutions; investment banking solutions; and credit and deposit, fee-based product offering, multi-family agency lending, advisory, commercial mortgage brokerage, and tailored financing and equity investment solutions. This segment also offers treasury and payment solutions, such as operating various electronic and paper payment types, which comprise card, wire transfer, automated clearing house, check, and cash; and provides services clients to manage their accounts online.

The company offers its products and services through a network of traditional and in-store branches, automated teller machines, Internet, mobile, and telephone banking channels. As of December 31, 2018, it operated 1,218 full-service banking offices located in Florida, Georgia, Virginia, North Carolina, Tennessee, Maryland, South Carolina, and the District of Columbia. SunTrust Banks, Inc. was founded in 1891 and is headquartered in Atlanta, Georgia.

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