Principal Financial

Client Services - Onboarding

Posted on: 7 Mar 2021

Denver, CO

Job Description

Responsibilitiesn

Are you solutions-driven, adaptive and like a fast-paced environment?

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Do you enjoy learning new things, stretching your skills in new ways and working with people in a team environment? If so, the next step in your career is waiting.

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Weu2019re seeking several client services professionals to join our retirement onboarding team. Whatu2019s that? This team is the first impression of Principal after our sales teams work their magic. Youu2019ll take your client/customer service skills to new levels as you walk clients through the steps in moving their company retirement plans to Principal.

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Weu2019ve got a great training program to help you build a foundation of knowledge. And if you have experience in the retirement industry, weu2019ll help you leverage your experiences in new ways.

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What can you expect day to day? As the liaison between Principal and clients, youu2019ll lead them through the details needed to successfully onboard their companyu2019s retirement plan. Hereu2019s a few areas youu2019ll focus on:

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* Communicate clearly with and serve as the expert in helping clients, advisors and other partners understand the overall transition plan and whatu2019s needed at each step of the process.n
* Develop a timeline/project plan, provide timely status updates and schedule regular meetings with your client to discuss key deadlines, action plans and solutions for successful implementation. n
* Proactively identify issues and develop solutions to keep timelines on track while meeting the needs of the client. n
* Prioritize tasks and follow internal procedures to accurately detail work while coordinating time sensitive activities with other internal partners.nn

Qualificationsn

While we prefer those with related experience and/or knowledge of retirement plan, candidates will need:

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* Bachelor's degree or equivalent experience preferred. n
* Project management, decision-making, and negotiation skills.n
* Excellent relationship building and communication skills (verbal, written, phone, and presentations) n
* Creative and innovative thinking along with problem solving skills. n
* Ability to take initiative, be organized and effectively meet deadlines on multiple transitions. n
* High degree of accuracy, detail orientation and analytical skills. nn

Additional Informationn

Job leveln

Weu2019re willing to consider at a higher level depending on the experience and skillset.

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Location

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This position can be done remotely if not in proximity to a local office. Candidateu2019s would need to have a dedicated work area, high speed internet access and ability to learn remotely.

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Work Authorization/Sponsorship n

At this time, we're not considering candidates that need any type of immigration sponsorship now or in the future or those needing work authorization for this role. (This includes, but is not limited to students on F1-OPT, F1-CPT, J-1, etc.)

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Investment Code of Ethics n

For Principal Global Investors positions, youu2019ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

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Experience Principal n

While our expertise spans the globe, we're bound by one common purpose: to foster a world where financial security is accessible to all. And our success depends on the unique experiences, backgrounds, and talents of our employees u2013 individually and all of us together. Explore our core values, benefits and why weu2019re an exceptional place to grow your career.

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Principal is an Equal Opportunity Employer n

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Principal Financial

Des Moines, IA

The Principal Financial Group is a global financial investment management and insurance company headquartered in Des Moines, Iowa. Four segments comprise the company: Retirement and Income Solutions, Principal Global Investors, Principal International, and U.S. Insurance Solutions.

The company employs roughly 9,000 people in Des Moines, Iowa, and owns and operates several buildings in the downtown area. The tallest, known as 801 Grand, is 45 stories tall (192m/630 ft), and houses many other companies in addition to The Principal. As of March 2014, Principal employed 14,600 employees worldwide, with its Global Delivery center, Principal Global Services, in Pune, Maharashtra, India. Principal also has a lobbyist registered in the Iowa Legislature since December 2016. He is designated to lobby the Executive Branch of the Government of Iowa.