Job Description

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, were one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

Salary range reflected is an estimate of base pay and is for the primary location.

Base pay range may vary if an offer is made for work in a different location.

External Fraud Investigators may concentrate on one specific or many different fraud typologies such as external fraud, elder and vulnerable adult financial exploitation, technology related fraud, and organized fraud rings depending on business needs within Fraud Investigations. External Fraud Investigators perform duties such as investigating multiple fraud typologies in accordance with policies and procedures, performing thorough account transaction analysis for the purpose of identifying suspicious or fraudulent activity, and filing Suspicious Activity Reports (SARs). An investigator may review consumer and commercial DDAs, loans, lines of credit, debit and credit cards, technology products and investment products.

Essential Functions:

- Maintain thorough and accurate case notes setting forth all required actions in chronological order through utilization of a case management system.

- Conduct and documenting interviews with witnesses, victims and subjects as appropriate.

- Report investigative findings to the appropriate designee within Fraud Investigations with recommendation for SAR or no SAR Determination.

- Prepare complete and accurate SARs for filing.

- Ability to correctly identify when matters are appropriate to escalate to management and/or to law enforcement.

- Ensure case accurate case completion for all case resolutions prior to submission to appropriate designee within Fraud Investigations for case closure approval.

- Participation and compliance with internal continuing education and training. Training topics may include: Compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures. Participation in any required corporate and business line training in these areas. Understanding and adherences to internal suspicious activity referral requirements and processes as required for this position.

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Two to three years of applicable experience

Preferred Skills/Experience

- Certified Fraud Examiner (CFE) or other professional fraud certification

- Experience interviewing suspects and/or victims

- SAR writing and quality assurance experience

- Prior investigation experience

- Prior law enforcement experience

- Prior financial/banking sector experience

- Prior accounting/auditing experience

- Computer/digital forensic skills

- Strong analytical skills

- Strong proficiency in MS-Excel and MS-Word

- Excellent written and verbal communication skills

- Ability to maintain high levels of confidentiality and data security standards.

- Ability to handle multiple complex assignments concurrently

- Strong time management skills and high degree of initiative

- Demonstrated positive attitude with results orientation

- Proven track record of meeting tight deadlines

- Experience/comfort in working through change

Benefits:
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.

EEO is the Law
Applicants can learn more about the companys status as an equal opportunity employer by viewing the federal EEO is the Law poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $58,650.00 - $69,000.00 - $75,900.00