Sears Holdings

FL-Call Center Representative

Posted on: 27 Feb 2021

Lake Mary, FL

Job Description

Job Description Req/Job ID: 1002829BR
Employing Entity: Transform SR Home Improvement Products LLC
Employment Category: Regular, Part-time
Job Function: Call Center
Store ID: 24620: SHP Lake Mary FL Call Ctr

Job Summary:

Transform Home Improvement strives to provide exceptional customer service. Our mission is to improve the lives of our customers by providing quality services, products and solutions that earn their trust and build lifetime relationships. We are a growing, changing company with career opportunities all across the nation. As we expand our business, we are looking for representatives to join a dynamic team that values promoting from within and recognizing stellar results.

Job Requirements

Career Opportunities:

As an Inbound, Appointment Specialist you will respond to customers request for home improvement estimates and assist in scheduling their consultation.

As a Member Resolution Specialist-Technical Support you are responsible for providing technical support for HVAC inquiries that includes troubleshooting member issues and scheduling HVAC service and/or sales calls as appropriate.
The Outbound, Appointment Specialist is responsible for qualifying and setting required appointments for the sales force.

* Earning potential $10 to $14/hr. (includes bi-weekly bonus)
* Outbound/Inbound Opportunities
* Part-Time/Full-Time Opportunities
* No cold calling

As part of our team, we offer:

* Flexible schedules
* Paid training
* Career Development Opportunities! We promote from within!

JOB DUTIES/RESPONSIBILITIES:

* Basic computer skills
* Basic communication skills
* Ability to multitask through various systems
* High school diploma
* Age requirement: 18+
* Must live in the Orlando Area

HomeServices, CallCenter
24620

Sears Holdings

Hoffman Estates, IL

Sears Holdings Corporation operates as an integrated retailer in the United States. It operates in two segments, Kmart and Sears Domestic. The Kmart segment operates retail stores that offer a range of products, including consumer electronics, seasonal merchandise, outdoor living, toys, lawn and garden equipment, food and consumables, and apparel; and in-store pharmacies. It provides merchandise under the Jaclyn Smith, Joe Boxer, Route 66, Cannon, Adam Levine, Levi's, Lands' End, and Craftsman labels; Sears brand products, such as Kenmore and DieHard; and Kenmore-branded products. As of February 3, 2018, this segment operated approximately 432 Kmart stores. The Sears Domestic segment operates stores that provide appliances, consumer electronics/connected solutions, tools, sporting goods, outdoor living, lawn and garden equipment, apparel, footwear, jewelry, and accessories, as well as automotive services and products, such as tires, batteries, and home fashion products.

It also offers parts and services to builders, developers, designers, and commercial and residential customers; parts and repair services for appliances, lawn and garden equipment, consumer electronics, floor care products, and heating and cooling systems; home improvement services, such as siding, windows, cabinet refacing, kitchen remodeling, roofing, carpet and upholstery cleaning, air duct cleaning, and garage door installation and repair; and protection agreements and product installation services. This segment provides merchandise under the Kenmore, DieHard, WallyHome, Bongo, Covington, Simply Styled, Everlast, Metaphor, Roebuck & Co., Outdoor Life, and Structure brands, as well as under the Craftsman, Roadhandler, and Levi's, brands.

This segment operated 547 full-line stores and 23 specialty stores. Sears Holdings Corporation was founded in 1899 and is based in Hoffman Estates, Illinois. On October 15, 2018, Sears Holdings Corporation along with its affiliates, filed a voluntary petition for reorganization under Chapter 11 in the U.S. Bankruptcy Court for the Southern District of New York.

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