Job Description

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

As a PMO Lead / Program Manager your primary purpose of the job is to support portfolio funding and prioritization process in addition to ongoing management of portfolio financials, resource capacity, health, and executive reporting. Retirement Services PMO Lead will focus on one or multiple primary functions of PMO such as those noted below, and lead other strategic initiatives as identified:

Portfolio Prioritization and Funding Management

Facilitate idea intake and funding requests. Keep the process nimble and responsive, while managing accordance to governance guidelines. Provide meaningful information to Executive Leadership members for investment decisions, such as, alignment to business objectives, project dependencies, investment vs value metrics.

Portfolio Resource and Capacity Management

Maintain a real-time view of resource supply, demand, and consumption. Track utilization by key roles on each project; drive for one solution to centralize project resource information to create transparency across teams.

Portfolio Health and Benefit Management

Help define and update periodically Project Fitness guidelines idea to outcome. Maintain and report on At-risk and off-track projects, with meaningful plans to mitigate risks and get back on track. KPI and Benefits tracking and reporting-Identify effective data metrics, conduct analysis, and propose actions.

Portfolio Financials Management

Maintain a current view of Project Portfolio Financials - budgets, approvals, forecasts, and actuals. Coordinate the budget and forecast process for individual projects and programs, monthly as well as a part of the quarterly AIG Retirement Services process.

Portfolio Management and Reporting

Create and maintain portfolio and project dashboards. Hold recurring portfolio reviews with project leads and results owners; Mentor and assist project resources through project life cycle, processes, and tools.

PMO Lead is expected to identify key challenges and offer alternative solutions to handle them, couple are noted below:

* Change organizational culture to focus on delivering business outcomes versus projects.
* Creating sense of urgency and cross functional collaborations driven by business outcomes
* Multiple processes and tools inhibiting transparency, create single source of information, with visible workflows and real time data.

Get to know the business

AIG is in the business of helping people achieve a secure and fulfilling retirement. We support our customers in reaching their financial goals, providing them the freedom and peace of mind to enjoy their retirement years. We call this being FutureFIT. This approach helps our customers take control of their financial wellness, helping millions of people plan and save for their goals. With the combined strength and wealth of products of AIG Retirement Services and member companies, you can apply your financial planning skills to make a real difference in the lives of people who need your help.

About the role

We want to hear from you today if you can:

* Project planning and management of multiple large and complex projects simultaneously with strong customer focus.
* Strategic thinking and ability to collaborate with diverse stakeholders and influence cross-functional teams for effective solutions.
* Translate project sponsors expectations into clear defined scope. Responsible for end-to-end coordination, ensuring delivery on needs, goals, and expectations of the functional stakeholders.
* Provide guidance to the various work streams, and structure and develop project plans with direction from appropriate functional and business area stakeholders.
* Bridge gap between business outcomes needed and technical delivery by having good business sense and willing to learn about the areas supported.
* Partner with PMO to define best practices and cadence through all project management gates.
* Collaborate with business and IT teams on managing and reporting full project financials.
* Create holistic views of project resources to provide insight into resource pools with respect to skills sets, capacity and demand.
* Define approach to measure and track benefits identified through the lifecycle of an initiative.
* Assist in team development while holding teams accountable for their commitments.
* Identify and report on project health, risks, issues, and dependencies. Effectively manage timely escalation and resolution of roadblocks.
* Lead in a changing and fast-paced environment while being comfortable with ambiguity. Keep team nimble to adapt quickly to minimize impacts to outcomes.
* Practice change management best practices ensuring team cohesiveness through engagement of teams, stakeholders, and project owners.
* Ensure effective communication flow across and within teams. Deliver and coach for messaging that is appropriate for a range of audiences such as teams, leadership, and end customers.

What we are looking for

* Bachelors degree in Business Administration, Information Systems, Computer Science, or other related field.
* 10+ years of relevant professional experience, ideally including experience working in a similar or related function in the IT, Insurance, Finance industries.
* Deep project management experience managing a diverse portfolio (Innovation, Data, Regulatory, Compliance, Digital, etc.) consisting of both systems/technical and business changes.
* Successfully delivered multiple $1m+ projects concurrently in a fast-paced environment.
* Financial acumen with proven experience in managing and participating in budget reviews, including forecasting and presentation to senior leadership.
* Sound knowledge and practice of agile framework and roles.
* Experience in managing PMO functions.
* Experience in coaching others in project or program management roles.
* Proven problem-solving skills along with the ability to assess current practices, identify opportunities for improvement, build consensus and drive the implementation of related changes.
* Experience in using industry standard processes and tools, including Visio, Jira, Confluence, Power BI, SharePoint, etc.
* Strong collaboration and influencing skills.
* Excellent written and verbal communication skills, including strong presentation and meeting facilitation skills.

What our employees like most about working for AIG

* We care about your professional development. Our career progression program will provide you with the opportunity to develop your skills, strengthen your productivity and be eligible to progressively advance to positions with an increased responsibility and increased compensation.
* Our Giving Back policy is at the core of our daily operations and guides our future progress. Dont believe us? We put our money where our mouth is! AIG, will give you up to 16 hours a year paid time off to volunteer in the community.
* Our people are our most important asset therefore we provide a generous benefits plan and competitive pay. Benefit package includes:
* Paid Time Off (AIG recognizes the importance of work life balance). We offer 24 PTO days to start. YES, 24! 9 paid holidays per calendar year.
* A 401(k) Retirement Plan which will be HARD TO BEAT. Our 401K - $1 for $1 match up to 6% with immediate vesting, plus AIG automatically contributes an additional 3% in to your 401K regardless of if you enroll or not.

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

Functional Area:

IT - Information Technology

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

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