Job Description

Join Ecolabs industry leading Pest Elimination team as a Field Service Manager in the Tampa, FL Market.

As a Field Operations Manager, you will develop and lead a team of Service Specialists who provide pest detection, elimination and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes and other commercial establishments. Within the team, you will be responsible for leading district initial services, ensuring service excellence, pursuing sales opportunities, and performing quality assurance visits. Additionally, you will be responsible for developing and maintaining key customer relations within your territory. You will participate in recruiting, selecting, coaching and the performance management process. Throughout your career, you will uphold Ecolabs culture and policies to foster a safe and respectful work environment ensuring Ecolabs protocols and procedures are followed.

Cities/Area Candidates must reside in: Tampa, FL Area
Shift: Night Shift

Whats in it For You:

* Competitive salary and benefits
* Company vehicle
* Access to best in class resources, tools, and technology
* Grow your income as you drive district profitability

What You Will Do:

* Lead a team of 8-10 Service Specialists responsible for day and night route management while ensuring service excellence and compliance with applicable regulations / laws
* Effectively select, train, develop and coach service specialists with emphasis on customer retention, growing existing account add-on sales, and maintaining a high level of customer satisfaction
* Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab
* Ensure your team of service specialist achieves their financial and service delivery goals
* Pursue sales and new business opportunities
* Coordinate initial services and maintain inventory and perform QA visits
* Build and maintain customer relationships within the market
* Be a champion of safety and ensure your team upholds strong safety practices and values

Minimum Qualifications:

* Completed High School Diploma or GED
* 3+ years of field support or service related industry experience
* Demonstrate leadership potential
* Ability to work overnight hours
* Ability to lift and/or carry 50 pounds
* Obtain state certification required per industry standards
* Current and valid drivers license and acceptable Motor Vehicle Record
* No Immigration Sponsorship available

Preferred Qualifications:

* Bachelors Degree in process or completed
* 3+ years supervisory or team leadership experience in a field support or service related industry
* Proven record of meeting customer needs, quality service delivery and meeting business objectives
* Exceptional communication and organization skills with aptitude to implement change initiatives
* Good decision-making and problem-solving skills when handling challenging situations in a fast paced environment
* Prior experience in value added sales and/or new account generation
* Prior budget and P&L; responsibilities
* Bi-lingual

Our Commitment to Diversity and Inclusion

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.