Job Description

Job Description

Albertsons Companies is one of the largest food and drug retailers with 2,300+ stores. The Albertsons Companies family of brands includes some of the most prominent brands in food retailing, with a growing base of loyal shoppers. Thanks to the professionalism, diversity, spirit and friendliness of our people, we have locations across the U.S.

The eCommerce Division Operations Department has an opening for a Manager, Lean Operations. This position will be in Pleasanton, California and may require travel within US as needed to meet business needs.

Position Purpose

Albertsons seeks to offer customers an easy, exciting, and friendly ecommerce shopping experience, through the invention of personalized and localized digital experiences for our 34 million plus weekly customers.

The Manager of Lean Operations will be responsible for driving a continuous improvement mindset to end-to-end eCommerce field operations. You will play a critical role in conducting business process assessments, recommending feasible, cost effective solutions and implementing those solutions. Your role will be focused on implementing approved solutions by partnering with Store Operations and third-party logistics entities to drive direct impact to Albertsons' bottom-line. You will lead Proof of Concept (PoC) initiatives and collaborate with eCommerce Division Operations teams to launch these solutions. The grocery industry is underdeveloped in ecommerce, and this person will contribute in influencing the future of grocery ecommerce and establish Albertsons as an industry leader. There are very few places where you can have this much customer and business impact and help shape the future of eCommerce fulfillment. If you are up to the challenge, we would love to talk to you!

Key Responsibilities include, but are not limited to:

* Be a champion of the lean methodologies and lean culture, providing mentoring and support to each store ecommerce facilities assigned.
* Conduct root-cause analysis of key eCommerce field operations challenges to assist with identification of process improvement initiatives by leveraging comparative industry and functional analysis.
* Define scope for process improvement initiatives and innovation identified across retail operations.
* Implement and monitor impact of Lean best practices focused on driving sustainable improvement in Retail operations by partnering with internal leaders (geographic divisional leaders, Division Operation Leaders, Store Operation Leaders).
* Conduct cost-benefit analysis of continuous improvement initiatives to assist the Division Operations organization's streamlining work processes.
* Facilitate, lead and/or co-lead teams to implement identified process improvements across distribution operations and transportation. Liaison with the training teams to develop and implement training in the field.
* Own an ongoing portfolio of projects and assessments to track and plan the continuous improvement agenda. This will include leading and coordinating efforts on testing and implementation by developing workplans with appropriate resources.
* Provide internal coaching to store leadership teams on initiative launch procedures in order to make breakthrough improvements in overall Division operations. Strong skills in clearly communicating the why (intent) and the how (execution).
* Be recognized as a problem solver by providing leadership and expertise that will solve problems and improve performance.
* Travel required, more than 50% of time.

Qualifications:

* Bachelor's degree in a quantitative discipline is preferred (Engineering, Supply Chain, Statistics, Operations Research, Retail Operations), but will consider other disciplines or equivalent work experience. MBA is a plus.
* 6+ years of professional experience in lean operations
* 2+ years' experience working in fulfillment innovation (design, launch, optimization)
* Experience in eCommerce and/or brick-and-mortar retail, distribution, fulfillment, or other
* related operations. Grocery experience is preferred.
* Expertise building a Lean culture required. Knowledge and experience with Six Sigma a plus.
* Business and operations leader with experience in a demanding operating environment
* Proven successful experience in working in an agile environment
* Strong leadership experience, especially in hourly work environments
* Aptitude for strategic thinking and problem solving in a fluid environment.
* Exceptional at prioritizing and focusing on the highest value opportunities.
* Ability to stay goal oriented and act with a sense of urgency
* Ability to work collaboratively as a member of cross-functional teams to deliver results.
* Executive presence and mindset, with the ability to roll up sleeves when necessary.
* Excellent communication skills, able to present, negotiate and influence at C-level.
* Exceptional networking, relationship building and influencing skills.

How to Apply: Interested candidates are encouraged to submit a resume by visiting https://www.albertsonscompanies.com/careers/en/home.html

Diversity is fundamental at Albertsons Companies. We foster an inclusive working environment where the different strengths and perspectives of each employee is both recognized and valued. We believe that building successful relationships with our customers and our communities is only possible through the diversity of our people. A diverse workforce leads to better teamwork and creative thinking, as well as mutual understanding and respect.

The Albertsons Companies policy is to provide employment, training, compensation, promotion and other conditions of employment without regard to race, color, religion, sexual orientation, gender identity, national origin, sex, age, disability, veteran status, medical condition, marital status or any other legally protected status.

We support a drug-free workplace -- all applicants offered a position are required to pass a pre-employment drug test before they are hired.

AN EQUAL OPPORTUNITY EMPLOYER