Job Description

Job Description
Auto req ID: 270093BR
Position Type: Full time
Employee Type: Exempt
Job Summary

Oversees the day-to-day and long-term operations and staff within a defined area(s) of a FedEx Ground (FXG) station or hub. Supports the FedEx Ground (FXG) Safety Above All Culture. Responsible for ensuring safe and efficient package sortation through the management of Operations Managers overseeing Package Handlers and achieving successful customer-facing results by maintaining productive relationships with employees.

Essential Functions

Serves as a champion for FXGs Safety Above All Culture and supports all related initiatives. Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity. Plans, organizes, staffs, directs and controls the day-to-day operations of the station or hub. Responsible for managing and assigning employees (primarily Operations Managers) to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers. Determines the work areas strategic goals and ensures quality, service, cost and productivity goals are achieved. Plans the work area strategy based on projected volume, head count, and other special circumstances and factors. Oversees daily visual inspections of loads to ensure proper quality for customers and/or vendors. Directs and guides Operations Managers to ensure common understanding of operational updates and daily goals for the work area. Ensures compliance with all FXG policies/procedures and applicable governmental regulations. Participates in the development of and responsible for administering company safety strategies and programs. Fosters a safety-conscious culture by serving as an advocate for safety compliance and safety initiatives. NONESSENTIAL FUNCTIONS Performs other duties as assigned.

Minimum Education

High school diploma or GED required; Bachelors degree in Business, Logistics or a related area preferred.

Minimum Experience

Two (2) years previous management or operational leadership experience required; or Bachelors degree in Business, Logistics or a related area plus one (1) year of management/operational leadership experience.

Required Skills, Abilities and / or Licensure

Ability to inspire a shared vision and empower and motivate a team. Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups. Proven ability to apply sound business judgment to establish and accomplish goals. Customer service skills necessary to effectively and professionally respond to requests and issues. Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice. Ability to read, interpret and draw conclusions from numerical data and written information. Software skills, including use of Microsoft Office software and web-based applications. Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications.

Other Job Description Information

Local Candidates Preferred. Expected to oversee OTP sort, overnights and weekend availability required.

% of Travel for the Position: 0-25%
Address: 5115 Dylan Drive
City: South Bend
State: Indiana
Zip Code: 46628-6500
Domicile Location: FXG-US/USA/P466/South Bend Colocation
EEO Statement

FedEx Ground is an equal opportunity / affirmative action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce

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