Houston Methodist

Administrative Support Coordinator - Volunteer Services

Posted on: 6 Feb 2021

Houston, TX

Job Description

Job Summary

At Houston Methodist, the Administrative Support Coordinator is responsible for providing support to the department leadership and coordinates office procedures and functions. The incumbent will be responsible for coordinating special and fundraising events as well as providing assistance to the Houston Methodist Hospital Auxiliary and Services Corps volunteers as applicable.

PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 25%
1. Works closely with department leadership to coordinate office procedures and functions.(EF)
2. Provides administrative support to the leadership team and departmental staff. (EF)
3. Maintains volunteer information in volunteer database. (EF)

SERVICE - 25%
1. Greets and welcomes guests offering support to volunteers and other stake holders who need assistance.
2. Provides administrative support for Services Corps, Auxiliary and Can Care.(EF)
3. Performs some volunteer applicant screening.(EF)
4. Downloads, prints and prepares patient E-greetings for delivery to patients. (EF)

QUALITY/SAFETY - 15%
1. Serves as Safety Officer for the department and ensures compliance with DNV standards of the volunteer program.(EF)
2. Follow safety rules while on the job. Reports accidents promptly and corrects minor safety hazards encountered in the work environment (EF)

FINANCE - 25%
1. Handles budget, ordering of supplies, uniforms and needed materials; reconciles financials and pays invoices.
2. Updates database with new information, continuously monitors volunteer time, parking and meal tickets. (EF)

GROWTH/INNOVATION - 10%
1. Handles routine correspondence and clerical duties for the Department.(EF)
2. Prepares and coordinates annual event calendar. Serves as the point of contact for the departments calendar of events. (EF)
3. Plans and coordinates events for department. (EF)

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION REQUIREMENTS
o High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
o Bachelor's Degree, preferred

EXPERIENCE REQUIREMENTS
o One year administrative support experience required; healthcare experience preferred

CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED
o N/A

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

o Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
o Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
o Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
o Understanding of the diversity and fluid nature of volunteer work. Ability to perform duties using a personal computer and knowledge of MS Office software. Must be able to stay organized and handle a busy schedule with frequent interruptions.
o Ability to communicate with all levels of staff and management, as well as volunteers.

Equal Employment Opportunity
Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor priority referral Protected Veterans requested.

Company Profile
Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research. Houston Methodist is consistently ranked in U.S. News & World Reports Best Hospital list and was recently named the number one hospital in Texas. FORTUNE magazine has placed Houston Methodist on its annual list of 100 Best Companies To Work For since 2006. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 1,119 licensed beds, 67 operating rooms and over 6,000 employees, Houston Methodist offers complete care for patients from around the world.

Houston Methodist

Houston, TX

Houston Methodist comprises a leading academic medical center in the Texas Medical Center and six community hospitals serving the Greater Houston area. Each hospital is staffed by committed personnel who exemplify our I CARE values: integrity, compassion, accountability, respect and excellence. Patient safety, quality and service are our highest priorities.

Houston Methodist Hospital, the system's flagship, is consistently listed among U.S. News & World Report's best hospitals, and we extend that same level of quality care across the system. Other available centers include Houston Methodist Emergency Care Centers, the Houston Methodist Imaging Center, the Houston Methodist Breast Care Center and the Houston Methodist Outpatient Center.     

Houston Methodist Research Institute is home to some of the world’s brightest physician-scientists, working in a collaborative environment on more than 800 clinical trials. The goal of the research institute is to quickly translate what is discovered in the lab into treatments for patients. The research institute is making great strides, bringing us even closer to medical breakthroughs in cardiovascular disease, cancer, infectious disease, neurosciences, diabetes and more.

At Houston Methodist, caring for our community means more than providing quality health care at our seven hospitals — it means supporting individuals and organizations that touch the lives of those who make up our community. Based on our I CARE values, our programs provide financial and medical assistance to more than 150,000 patients every year. In addition, this support also helps foster confidence, peace of mind and compassion to those individuals who are rebuilding their lives.