Job Description

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)

The Health Care Coordinator is responsible for successfully supporting patients with stable chronic health conditions to navigate the healthcare system. The Health Care Coordinator assists in developing patient empowerment by acting as an educator, resource, and advocate for patients and their families to ensure a maximum quality of life. The Health Care Coordinator interacts and collaborates with multidisciplinary care teams, to include physicians, nurses, pharmacists, laboratory technologists, social workers, and other educators.

Primary Responsibilities:

* Work with the providers and clinic staff to identify patients with chronic disease diagnoses
* Support longitudinal care of the patient with stable chronic care conditions by performing focused assessment of chronic care conditions, medication reconciliation, Motivational Interviewing and Self-Management Goal setting, patient education using standardized, approved educational materials, make referrals to appropriate agencies and resources
* Support transition of the patient with stable chronic care conditions from inpatient to outpatient setting, by performing: focused assessment of transitional needs, medication reconciliation, review contingency plan, patient education using standardized, approved educational materials, assistance with post discharge needs such as prescriptions, transportation, Durable Medical Equipment (DME), appointments
* Notify providers and/or supervising RN of changes to patient's health condition
* Accurate and timely documentation in the electronic medical record
* Participate in daily huddles and Patient Care Coordination (PCC) meetings
* Prepare accurate and timely reports, as required, for weekly meetings
* Maintain continued competence in nursing practice and knowledge of current evidence-based practices

This is an office-based position, Oaks III, 78249 / Office park located at IH 10 East and De Zavala Road.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

* High School Diploma or GED
* Licensed Practical/Vocational Nurse with an active and unrestricted license to practice in the state of employment
* Current BLS and/or CPR certification
* 2+ years of experience in a physician's office, clinical or hospital setting
* Knowledge of chronic diseases, especially COPD/asthma, diabetes, CHF and IHD
* You will be asked to perform this role in an office setting or other company location
* You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
* Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:

* Experience related to patient education and/or motivational interviewing skills and self-management goal setting
* Excellent verbal and written skills
* Strong interpersonal skills
* Ability to interact productively with individuals and with multidisciplinary teams
* Proficient computer skills to work efficiently with electronic medical records
* Excellent organizational and prioritization skills

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 240,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: WellMed, Healthcare, Bilingual, Licensed Vocational Nurse, LVN/LPN, Medical Terminology, ICD-9 and CPT coding, clinic, COPD, case management, San Antonio, New Braunfels, Seguin, Gonzales, Shiner, Yoakum, Boerne, Floresville, Helotes, 78249, Texas, TX