Job Description

General Responsibilities

* Responsible for meeting the needs and commitments to customers and Service Department - striving for the highest in customer relations.
* Responsible for accurate inventory accounting.
* Responsible for maintaining a clean, well-organized department.
* Communicate with customers on the telephone and at the counter in a professional manner.
* Accurate invoicing and costing on all parts documents daily.
* Timely ordering, shipping, receiving, and expediting of special orders.
* Prepare shipping documents and packaging of whole goods requested by other departments.
* Set - up showroom displays for merchandising.
* Prepare documents for the return of damaged defective, cores, and warrantable parts in a timely manner.
* Timely ordering, shipping, receiving, and expediting of special orders.
* Prepare shipping documents and packaging of whole goods requested by other departments.
* Place weekly/monthly stock orders
* Assist in addressing complaints and resolving problems relating to Parts Department.
* Assist Parts Manager in finding the best buys from outside suppliers.
* Related duties as necessary for the accomplishment of the position.

Essential Requirements

Educational Background:

* High School Diploma/GED.

SKills/Knowledge:

* Demonstrated ability to develop relationships with customers and coworkers.
* Ability to demonstrate professionalism, excellent communication and interpersonal skills.
* Flexibility to work days, nights, weekends, and holidays.

Physical Requirements:

Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, walking, speaking, hearing, writing, typing, filing, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.

Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

EEO/AA: Females/Minorities/Disabled/Vets

o Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

o Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.