Job Description

Telecom Analyst

Description

Telecom Analyst

Job Summary

This position exists in the service delivery group inside the Telecom Services organization. Primary responsibilities include design, provisioning, delivery, documentation, and support of resilient, efficient connectivity services to meet business partner needs. The successful candidate is expected to be well-versed in the latest generation of telecommunication service delivery mediums and technologies: Fiber, RF/Microwave, MPLS, Switched Ethernet, DWDM, GPON, LTE, etc. The successful candidate is expected to display a team-based mindset and will often collaborate with others, both internal and external to the company, to deliver the best solution possible for the business partner need.

Education & Experience

* Bachelor of Science in Computer Science, Information Systems, Engineering, or other technical discipline is preferred

* Five or more years of professional technology experience in direct support of telecommunications and connectivity services

* Experience provisioning and supporting services across different delivery technologies and vendor offerings: DWDM, MPLS, and Ethernet communication services across Ciena, Nokia/Alcatel-Lucent, Cisco, Ericsson, and Adtran hardware platforms

* Experience partnering with telecommunication carriers and a deep understanding of carrier service offerings: MPLS, Switched Ethernet, other fiber-based solutions

* Experience working in a fast-paced technology environment where the ability to quickly embrace change is crucial for success

Knowledge, Skills & Abilities:

* Understanding and ability to enhance and adhere to documentation standards for logical telecommunication services. Documentation standards include site drawings/as-builts, GIS applications, and logical service repository applications

* Understanding and ability to enhance and adhere to telecommunication service invoicing mechanisms

* Understanding of Change Management procedures and change impact analysis

* Understanding of Request Management processes

* Ability to understand the business partner need and design, deliver, document, and support a telecommunications solution that meets that business need

* Ability to keep management systems and data repositories in sync with the environment as change occurs

* Ability to provision telecommunication services over different technologies, management environments, and data repositories: Nokia NSP/NFMP, Telenium, CLI, HP NA, GE PulseNet, IQLink, Adtran AOE, GIS/OSPInsight, etc.

* Understanding of rules and regulations that govern the use of technology such as NERC CIP, Sarbanes-Oxley, and FCC licensing is a plus

* Understanding of different telecommunications technologies and how they apply to management of electricity distribution and natural gas distribution

* General understanding of utility operations is strongly preferred: Natural Gas Storage/Distribution, Electricity Generation/Transmission/Distribution, Telecommunications Behavioral Attributes

* Demonstrates Our Values - Safety First, Unquestionable Trust, Superior Performance, Total Commitment

* Strategic thinker - can embrace, influence, communicate and lead change

* Continuous learner with a high level of interest in learning and applying new technologies and concepts

* Result Oriented, can act with speed and decisiveness; take initiative and does what it takes to meet commitments

* Strong focus on resiliency, efficiency, and cost effectiveness of telecommunications solutions delivered

* Effective in organizing tasks, managing multiple priorities, meeting schedules, and delivering on commitments

* Excellent communication skills (both oral and written) as well as technical writing

* Committed to building and nurturing constructive partnerships with business partners, vendors, and teammates

Additional Information

Travel of up to 50% may be required if your primary work location is located outside of the Atlanta or Birmingham areas

LI

With 4.4 million customers and more than 46,000 megawatts of generating capacity, Atlanta-based Southern Company is the premier energy company serving the Southeast through its subsidiaries. A leading U.S. producer of clean, safe, reliable and affordable electricity, Southern Company owns electric utilities in four states and a growing competitive generation company, as well as fiber optics and wireless communications. Southern Company brands are known for energy innovation, excellent customer service, high reliability and retail electric prices that are below the national average. Southern Company and its subsidiaries are leading the nation's nuclear renaissance through the construction of the first new nuclear units to be built in a generation of Americans and are demonstrating their commitment to energy innovation through the development of a state-of-the-art coal gasification plant. Southern Company has been recognized by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer and listed by DiversityInc as a top company for Blacks. The company received the 2012 Edison Award from the Edison Electric Institute for its leadership in new nuclear development, was named Electric Light & Power magazine's Utility of the Year for 2012 and is continually ranked among the top utilities in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com.

Southern Company is an Equal Opportunity Employer (EOE) of minorities, women, individuals with disabilities, veterans and strongly supports diversity in the workplace.

Job Field: Information Technology

Job Type: Standard

Primary Location: Alabama-Metro Birmingham/Eastern AL-Birmingham

Operating Company: Southern Company Services

Other Locations: Georgia-Metro Atlanta-Atlanta

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Work Location(s):

APC Corporate Headquarters - 600 North 18th Street (600BIRMINGHAM)

600 North 18th Street

Birmingham, 35203

Georgia Power Headquarters - 241 Ralph McGill Blvd. NE (241ATLANTA)

241 Ralph McGill Blvd. NE

Atlanta, 30308

Req ID: SCS2009217