Job Description

The world isnt standing still, and neither is Allstate. Were moving quickly, looking across our businesses and brands and taking bold steps to better serve customers evolving needs. Thats why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, youll have a hand in transforming not only Allstate but a dynamic industry. Youll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

Youll do all this in an environment of excellence and the highest ethical standards a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from lifes uncertainties so they can realize their hopes and dreams. For 89 years weve thrived by staying a step ahead of whatevers coming next to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. Weve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We dont follow the trends. We set them.

Job Summary

Provides direct people leadership, motivation, and support to positively influence the accomplishment of goals, maximize growth and improve business performance for the organization.
A divisional leadership position responsible for managing multiple team leaders with accountability for varying work processes and levels of complexity. Supports the achievement of division / department / enterprise goals and objectives, programs, policies, and procedures in a business area. Utilizes previous experience, knowledge and industry best practices to contribute to the development of functional strategy and/or the development of other leaders.

Key Responsibilities

Leading People Requirements:
Manages team leaders/managers by providing appropriate direction, coordinating division activities, monitoring employees and division performance, and formulating and implementing action plans.
Manages multiple processes and/or service delivery teams
Assigns key responsibilities to managers and exempt employees
Evaluate division's business plans and new initiatives to make recommendations for the impact on staffing, resources and structure.
Assists in formulating, communicating, and implementing plan for business area.
Monitors and implements the Company's Affirmative action goals for the selection, training, development and promotion of minority group members and women.
Demonstrates strong verbal and written communication skills to motivate employees, compose memos and reports, participate in process improvement, and facilitate resolution of problems.
Communicates Information / Accountability to Results:
Effectively communicates with all stakeholders, division employees, customers, clients, and vendors to ensure quality delivery of customer service and expedient resolution of problems.
Assists employees and leadership team in interpreting information received from business units or other departments and effectively link the communications to business unit and company objectives.
Establishes and communicates performance standards. Additionally, ensures performance is monitored through appropriate reviews.
Monitor management reports to evaluate progress towards department goals.
Ensure compliance with company and regulatory policies, procedures, and reporting requirements by monitoring the quality process and implementing corrective action to ensure policy and procedures are adhered to.
Leads/Manages Projects:
Leads complex projects requiring the coordination of multiple resources via RCPS (CI environment).
Documents and communicates the progress of projects to include key measurements and opportunity areas and risk assessments to leadership team and key stakeholders.
Notify appropriate individuals of concerns/opportunities and make recommendations for solutions (equipment, services, schedules, due dates).

Key Responsibilities (continued)

Job Qualifications

3- 5 years' experience leading teams within Allstate.
Bachelor's degree preferred
Bilingual Spanish Preferred
Excellent written and spoken communication skills.
Management experience in a team-oriented workplace, preferred.
Demonstrated knowledge of basic economic, budgeting, and accounting principles and practices.
Evidence of the ability to practice a high level of confidentiality.
Excellent organizational management skills.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands.

As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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