Job Description

About our group:

The Analyst II is a tactical execution specialist within the Cloud Supply & Demand Operations team, supporting senior Account Managers in managing large Cloud Service Provider (CSP) accounts. This role is designed for a highly organized, data-driven individual who thrives in fast-paced environments and is passionate about operational excellence.

The Analyst II will manage day-to-day execution tasks, maintain data integrity, and drive process consistency across planning, forecasting, and reporting activities. This position is ideal for someone looking to grow into strategic account management by first mastering the operational backbone of cloud supply and demand.

About the role - you will:

Tactical Support for Senior Account Managers

Act as the operational right-hand to senior Account Managers, ensuring tactical execution of supply and demand activities across high-volume CSP accounts.
Own backlog tracking, forecast updates, PO reconciliation, and aged inventory analysis to ensure alignment between customer expectations and internal planning.
Prepare and maintain customer scorecards, dashboards, and weekly business reviews with high attention to detail and accuracy.
Support escalations by gathering data, identifying root causes, and proposing short-term solutions.

Demand & Supply Analytics

Analyze historical trends, customer forecasts, and market signals to support demand planning.
Monitor aged inventory, forecast churn, and supply constraints to flag risks and opportunities.
Assist in co-planning sessions with customers and internal teams to align on supply strategies.

Performance Reporting

Develop and maintain reporting tools that track KPIs such as forecast accuracy, fill rates, and lead times.
Contribute to quarterly business reviews and strategic planning sessions with actionable insights.

Cross-Functional Collaboration

Partner with Sales, Production Planning, Logistics, and Finance to ensure seamless execution of supply plans.
Participate in internal forums to advocate for CSP account priorities and share operational learnings.

Tools & Software Used

The Analyst II will be expected to work fluently across the following platforms and tools:

ERP Systems: SAP
Forecasting & Planning Tools: SAP IPB
Data Analysis & Visualization: Excel (advanced modeling), BDW Tableau

About you:

Significant experience in supply chain, operations, or business analytics.
Strong communication, organizational, and problem-solving skills.
Ability to manage multiple priorities and work cross-functionally in a dynamic environment.

Your experience includes:

Experience supporting large cloud or technology accounts.
Familiarity with forecasting tools and co-planning processes.
Exposure to CI/CD and agile operational processes in cloud environments.
Bachelor’s degree in Business, Supply Chain, Data Analytics, or related field or equivalent experience.