BDO USA, LLP

Senior Operations Support – Public Sector, Intel

Posted on: 17 Jul 2025

McLean, VA

Job Description

Job Summary:

We’re seeking an experienced professional to provide operational support for Intelligence Community (IC) Agencies. This role is also responsible for supporting business development, practice development, and client project delivery activities. They'll support the day-to-day client delivery and relationships with peer-level clients on Public Sector engagements, while supporting client needs and potentially supervising staff.

Job Duties:

Delivers a full range of services that uses their educational background, experience, and organizational skills while serving BDO’s dynamic public sector client base
Assists with firm practice, solution, and business development initiatives
Supports task areas while coordinating closely with engagement team management and client leadership on strategy, planning, execution, status, and review processes
Supports clients with key financial and budgetary, information technology, and operational transformation initiatives
Adapts to a changing client environment while meeting client expectations
Manages priorities and works effectively to initiate correspondence and task completion. Supports multiple efforts through flexible multi-task coordination
Provides summary recommendations to team leadership regarding assigned work stream
Applies fundamental industry knowledge and standards to support client reviews, improvements, and/or implementations
Communicates and maintains relationships with key client personnel to ensure shared understanding of processes, operations, and functions
Prepares presentations, briefings, and actively participates in client meetings and day-to-day interactions
Communicates with team management through effective status reporting and demonstrates ownership and accountability for assigned task areas and work products
Establishes professional rapport with clients and other organizations
Supports and reviews work products for technical accuracy, deliverable quality, and overall value to the client
Attends relevant training, seminars, and/or conferences to stay current with technical skills that align with client’s needs and changes in the industry
Supports recruiting efforts by identifying potential candidates and participating in interviews
Supports business development meetings and/or proposal development processes with guidance from Public Practice leadership
Interacts effectively with people at all organizational levels of the client, firm, and if applicable, teaming partners
Other duties as required

Supervisory Responsibilities:

Potential supervision of Public Sector staff

Qualifications, Knowledge, Skills, and Abilities:

Education:

High School Diploma, required 
Bachelor’s degree, preferred 

Experience:

Three (3) or more years of analysis, operations, technology, management, accounting, finance, or business experience, required
Experience reviewing operational requirements, providing administrative support or task management, assessing stakeholder input, identifying industry best practices, analyzing program effectiveness; conducting data, performance, and trend analysis, employing operational research techniques, supporting the management of data integrity and operational systems, or supporting the identification and collection of KPIs to improve decision-making and efficiency, preferred
Experience with federal government clients, preferred

License(s)/Certification(s):

Active TS/SCI with Poly security clearance, required (US Citizenship required)

Software:

Proficiency in Microsoft Office Suites (Excel, PowerPoint, and Word), required
Advanced proficiency in the use of Microsoft Office Suites (Excel, PowerPoint, and Word), preferred

Language(s):

N/A

Other Knowledge, Skills, & Abilities:

Excellent professional and interpersonal skills
Ability to interact effectively with people at all organizational levels within the client organization and in the firm 
Excellent verbal and written communication skills
Ability to work independently and collaborate within a team environment and with a customer service focus 
Ability to follow instructions as directed 
Superior organizational skills required with ability to multi-task in a fast-paced, deadline-driven environment
Detail oriented with in-depth knowledge and application of English grammar and ability to proofread all written materials including proposals, pitches, presentations, etc.
 

BDO USA, LLP

Chicago, IL

Exceptional service. Worldwide.

BDO delivers assurance, tax, and financial advisory services to clients throughout the country and around the globe. We offer numerous industry-specific practices, world-class resources, and an unparalleled commitment to meeting our clients’ needs. We currently serve more than 400 publicly traded domestic and international clients.

Unparalleled partner-involvement 
Deep industry knowledge and participation
Geographic coverage across the U.S.
Cohesive global network 
Focused capabilities across disciplines

BDO brings world-class resources and exceptional service to each and every one of our clients. BDO USA is a member of BDO International, the world’s fifth largest accounting network.