Sears Holdings

Service Technician HV, In-Home

Posted on: 3 Jan 2024

Middletown, NJ

Job Description

Why an Appliance Repair Technician career might be right for you:

You like solving problems – Each repair is different.  You enjoy diagnosing problems and figuring out solutions
You like fixing things – Getting things working again is a satisfying outcome.  You did that!
You like helping others – You’re the hero of the home like a first responder, lifting the weight off the shoulders of grateful homeowners
You like to be on the move – You’re not stuck at a desk all day – you are welcomed into customers’ homes

Why a career with Sears Home Services is right for you:

Great hourly rates – $18 - $30 / hourly base rate, depending on experience
Benefits – Comprehensive set of medical, dental, and vision benefits, with an additional $4000 annual subsidy for associates with coverage for their dependents!
401k match – Opportunity to contribute to 401k plan, with 100% company match up to 3% beginning May 7, 2023.
More ways to earn –Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year with our top techs averaging $25,000 annually. Our top techs earn more than $100,000 annually!
Sign-on bonus – Potential Up to $5,000 sign-on bonus for technicians with experience!
Flexible schedules – Sears techs are NOT on call.  Choose 5, 8-hour shifts or 4, 10-hour shifts, whichever works better for you (available in most locations).
Plentiful overtime opportunities – Our techs are in high demand. Supplement your income with additional hours!
Year-round work – With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round
Expert training – Best in class training program. Tens of thousands of repair techs trained by Sears Technical Institute in the past 60 years. We will teach you the skills you need to succeed!
Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills
Career advancement – Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
Easy tools – Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support

Responsibilities/Skills/Experience Requirements

Job responsibilities:

Repair appliances with high levels of quality and efficiency
Deliver delightful customer experience that exceed expectations consistently
Provide customers with value-added solutions that help make their home more clean, comfortable & protected
Keep company truck well-maintained & organized, and help manage parts efficiently

Requirements:

High school diploma or general education degree
EPA Type II or EPA Universal (Refrigeration Positions)
Mechanical knowledge, including use of testing & repair tools
Can follow directions and processes for quality workmanship
Can use smartphone, including use for part ordering
Background & drug screen
Valid driver’s license for the state in which you work

Years Experience

1 - 2 Years Experience

Sears Holdings

Hoffman Estates, IL

Sears Holdings Corporation operates as an integrated retailer in the United States. It operates in two segments, Kmart and Sears Domestic. The Kmart segment operates retail stores that offer a range of products, including consumer electronics, seasonal merchandise, outdoor living, toys, lawn and garden equipment, food and consumables, and apparel; and in-store pharmacies. It provides merchandise under the Jaclyn Smith, Joe Boxer, Route 66, Cannon, Adam Levine, Levi's, Lands' End, and Craftsman labels; Sears brand products, such as Kenmore and DieHard; and Kenmore-branded products. As of February 3, 2018, this segment operated approximately 432 Kmart stores. The Sears Domestic segment operates stores that provide appliances, consumer electronics/connected solutions, tools, sporting goods, outdoor living, lawn and garden equipment, apparel, footwear, jewelry, and accessories, as well as automotive services and products, such as tires, batteries, and home fashion products.

It also offers parts and services to builders, developers, designers, and commercial and residential customers; parts and repair services for appliances, lawn and garden equipment, consumer electronics, floor care products, and heating and cooling systems; home improvement services, such as siding, windows, cabinet refacing, kitchen remodeling, roofing, carpet and upholstery cleaning, air duct cleaning, and garage door installation and repair; and protection agreements and product installation services. This segment provides merchandise under the Kenmore, DieHard, WallyHome, Bongo, Covington, Simply Styled, Everlast, Metaphor, Roebuck & Co., Outdoor Life, and Structure brands, as well as under the Craftsman, Roadhandler, and Levi's, brands.

This segment operated 547 full-line stores and 23 specialty stores. Sears Holdings Corporation was founded in 1899 and is based in Hoffman Estates, Illinois. On October 15, 2018, Sears Holdings Corporation along with its affiliates, filed a voluntary petition for reorganization under Chapter 11 in the U.S. Bankruptcy Court for the Southern District of New York.

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