Job Description

Our mission is to enable Fidelity application development to go faster. Modern computing paradigms, cloud computing and open source software offer tremendous potential to accelerate development and drive down costs. The organization brings together Architecture, Infrastructure, Development Tools, Security, Operations and Program Office functions to work together in agile, delivery-oriented teams to build/configure/sustain internal and external cloud platforms with development ecosystems.  

We are looking for a self-driven engineer to help scale our public cloud presence. This SRE team is responsible for delivering scalable solutions to provide observability across the enterprise.  Our aim is to enable teams across the enterprise get the right signals and use them in the best way to better operate and optimize their systems and applications. Team members are the experts on the current and future capabilities characterizing the health and state of the enterprise’s platforms and applications. The team comes from diverse technical backgrounds, and the responsibilities provide opportunity for a variety of challenges that require engineers to work on software and systems challenges. Ideal candidates will have a background in either software engineering or systems engineering with a desire to learn the other or previous experience as an SRE. As a Site Reliable Engineering in the Cloud domain, you will have the opportunity to shape the cloud operations that support over 30 million investors and their financial futures.

The Expertise and Skills You Bring  

Bachelor’s degree or higher in a technology related field (e.g. Engineering, Computer Science, etc.) required, Master’s degree a plus

3+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale.

Hands-on experience with Public Cloud environments, preferably AWS and Azure. Certifications a plus.

Hands-on experience with container orchestration, preferably with Kubernetes

Hands-on experience with configuration management and automation tools preferably Ansible

Deep practical knowledge and experience developing solutions using languages like Python, Javascript, or Go

Collaboration and Relationships – Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner, building and maintaining effective relationships

Solid understanding/experience of networking, virtualization, storage, containers, and serverless

Experience with Linux systems, ideally with experience in systems administration

Experience managing systems using infrastructure as code tools (cloudformation, IAM, ARM, Terraform, Chef, …)

Experience operating and/or utilizing modern observability tools at scale (Prometheus, Grafana, ELK, Jaeger, OpenTelemetry, fluentD, fluentBit, OpenTracing, Datadog, Splunk, etc…)

Proficiency with CI/CD tools, especially Jenkins

Ability to triage, execute root cause analysis, and be decisive under pressure

Experience managing and interpreting large datasets using query languages and visualization tools

Ability to think in systems and apply technical and non-technical problem solving

Experience with Enterprise IT asset management or other related practices

Proficient communication skills with an ability to reach both technical and non-technical audience

A self-starter who actively challenges the status-quo with curiosity and courage to ask “Why?” and “What if…?”

Desire to call yourself a Site Reliability Engineer and a commitment to reducing toil