Bookseller - Temporary
Posted on: 3 Nov 2021
Rochester, NY
Job Description
What You Do
• Create a welcoming environment for customers where you engage with them and share your love and knowledge of books and make relevant recommendations.
• Ensure a vibrant bookstore through the flawless execution of bookstore basics, showing a commitment to presentation, commerciality, section detail, localization and sense of theater.
• Leverage key campaigns such as Our Monthly Picks, preorders, etc., to hand sell and engage in conversation with every customer.
• Educate yourself continuously on books and the industry, supporting the store with this knowledge to give customers a great experience when they visit and shop.
• Identify key titles and communicate with your store team on opportunities to tailor the merchandise selection to reflect the community.
• Keep the store neat and tidy, creating displays and ensuring the bookstore is always shoppable and inviting.
• Help with events and community outreach.
• Protect company assets by adhering to all processes in controlling shrink, expense and payroll.
• Recognize and offer to help both customers and employees with urgency and care.
• Model expected behaviors to ensure compliance with all policies and procedures.
• Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing), and Café when needed.
Knowledge & Experience
• Passionate reader and knowledgeable about books.
• Positive and can-do attitude.
• Enjoy working with people.
• Energized by working in an ever-changing environment.
• Listen to people and enjoy solving problems.
• Can clearly and respectfully communicate and express oneself.
Expected Behaviors
• Treat customers as the first priority at all times.
• Grow knowledge of books, the industry and the market.
• Enjoy making recommendations and engaging with others.
• Exhibit and demonstrate initiative.
• Support company goals and initiatives and is a team player.
• Show respect and kindness to fellow booksellers and customers.
• Accept responsibility and execute all assignments correctly and with care.
• Accept coaching and feedback from others openly.
Barnes & Noble, Inc.
New York, New York
Barnes & Noble is the world’s largest bookseller and a leading retailer of content, digital media and educational products. The Company operates 627 Barnes & Noble bookstores in 50 states, and one of the Web’s premier e-commerce sites, BN.com. Our Nook Digital business offers a lineup of popular NOOK® tablets and e-Readers and an expansive collection of digital reading content through the NOOK Store®. Barnes & Noble’s mission is to operate the best omni-channel specialty retail business in America, helping both our customers and booksellers reach their aspirations, while being a credit to the communities we serve.
The Company was founded in 1971 by bookseller Leonard Riggio when he acquired the Barnes & Noble trade name and bookstore on Fifth Avenue in New York City. Mr. Riggio was CEO and then Executive Chairman. In August of 2019, Barnes & Noble was acquired by Elliott Advisors (UK) Limited (“Elliott”), and James Daunt, Managing Director of Waterstones bookstores in the U.K., was appointed CEO.
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IndustrySales/Retail
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No. of Employees24,000
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Website
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Jobs Posted394
