Associate Technical Writer
Posted on: 27 Oct 2021
Lehi, UT
Job Description
About the Role
As an Associate Technical Writer, you'll join a dynamic and growing content operation that's responsible for standard operating procedures, chat & email communications, help centers articles, audits, remediations, placeholder policies, and more.
What You'll Do
You'll distill complex financial and technical concepts into easily digestible documentation for internal and external audiences.
You'll have a hand in every part of the content lifecycle, from content strategy to production, management, deployment, analysis, and beyond.
You'll interface with many teams across the enterprise, such as Learning and Development, Banking, Product, Marketing, Legal, and Compliance.
You'll go above and beyond the call of duty to spearhead special internal team projects.
You'll coordinate and lead meetings with subject matter experts and stakeholders across many levels.
You’ll simultaneously juggle multiple projects and initiatives.
About You
Bachelor’s degree with 0- years technical writing experience
Have strong written communication and time management skills—the ability to balance high-quality work standards against time constraints
Exceptional thoroughness, attention to detail, and systematic writing process
High-energy, positive, and flexible team player that collaborates well to achieve consensus
A self-starter who can work in a dynamic, fast-paced environment with tight deadlines
You have experience with Confluence, Workfront, and Zendesk (Navex PolicyTech and Walkme is a plus).
You can provide a portfolio of original documentation that is clear, concise, and easy to understand.
LendingClub
San Francisco, CA
LendingClub is a US peer-to-peer lending company, headquartered in San Francisco, California. It was the first peer-to-peer lender to register its offerings as securities with the Securities and Exchange Commission (SEC), and to offer loan trading on a secondary market. LendingClub is the world's largest peer-to-peer lending platform. The company claims that $15.98 billion in loans had been originated through its platform up to December 31, 2015.
LendingClub enables borrowers to create unsecured personal loans between $1,000 and $40,000. The standard loan period is three years. Investors can search and browse the loan listings on LendingClub website and select loans that they want to invest in based on the information supplied about the borrower, amount of loan, loan grade, and loan purpose. Investors make money from interest. LendingClub makes money by charging borrowers an origination fee and investors a service fee.
LendingClub also makes traditional direct to consumer loans, including automobile refinance transactions, through WebBank, an FDIC-insured, state-chartered industrial bank that is headquartered in Salt Lake City Utah. The loans are not funded by investors but are assigned to other financial institutions.
The company raised $1 billion in what became the largest technology IPO of 2014 in the United States. Though viewed as a pioneer in the fintech industry and one of the largest such firms, LendingClub experienced problems in early 2016, with difficulties in attracting investors, a scandal over some of the firm's loans and concerns by the board over CEO Renaud Laplanche's disclosures leading to a large drop in its share price and Laplanche's resignation.
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IndustryPublic Services
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No. of Employees1,837
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Website
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Jobs Posted181
