Job Description

Position Summary

Product Owner is a member of the Agile Product Team responsible for defining stories and prioritizing the team backlog. This is an instrumental role in driving day to day development for a digital program that generates multimillion-dollar business value to the organization and touches millions of consumers. Responsible for streamlining the execution of team priorities while maintaining the conceptual and technical integrity of the features/components for the team. The PO has a significant role in quality control and is the only team member empowered to accept stories as done. This PO role will support the agile product team responsible for the Retail Pharmacy Immunization scheduling experience. This role has significant relationships and responsibilities outside the local team including working with product management who is responsible for the program backlog to prepare for the program increment planning meeting.

User Story Development

Works with product management and stakeholders to align on business value, problem statements, and customer pain points that are strategic priorities for CVS Health
Provides subject matter expertise – explaining product vision and user stories to the team to ensure requirements are understood and customer value is delivered
Collaborates with development team to elaborate and define technical learnings into refined and prioritized backlog items that align to Iteration Objectives.
Responsible for defining and prioritizing stories that will increase velocity and quality of the program
Responsible for assuring a level of quality has been achieved by validating that the Story meets acceptance criteria and has met acceptance tests. Approves stories as complete.
Responsible to update product management on Story status to align on delivery expectations
Team Backlog Ownership/Prioritization
Responsible for building, prioritizing, monitoring/editing, and maintaining the flow of Team Backlog to ensure the delivery of the customer satisfaction and multi-million-dollar business value
Sets the runway for early business value and customer impact by determining sequencing of sprint planning.
Leads the team in identifying dependencies and tradeoffs as well as problem solving risks that may appear in the Team Backlog.

Program Increment Planning

Partner with Product Management, who is responsible for the Program Backlog, to assist in preparing for the Program Increment (PI) Planning meeting.
Identify the potential enablers and spikes for discussion in the Program Increment.
Drafts the team’s objectives and defines features for the Program Increment session.
Collaborates with the team to produce the PI system demo?and the Product Owner presents it to program stakeholders.
Maintain Conceptual and Technical Integrity of Features/Components.
Partner with design function to consider usability testing and end-user feedback to ensure product will address and resolve user pain points.
Provide architecture and development teams sufficiently detailed feedback on user stories and product vision to ensure the team maintains the technical integrity of features / functionality

Required Qualifications

3+ years required experience as Product Owner, Business Analyst, Project Manager, Consulting, IT, or related field.

Preferred Qualifications

Strong critical thinker who makes balanced, insightful decisions using solutions-based thinking in problem solving, asking probing questions and looking for underlying issues