Job Description

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

Software engineering is the application of engineering to the design, development, implementation, testing and maintenance of software in a systematic method. The roles in this function will cover all primary development activity across all technology functions that ensure we deliver code with high quality for our applications, products and services and to understand customer needs and to develop product roadmaps.

These roles include, but are not limited to analysis, design, coding, engineering, testing, debugging, standards, methods, tools analysis, documentation, research and development, maintenance, new development, operations and delivery. With every role in the company, each position has a requirement for building quality into every output. This also includes evaluating new tools, new techniques, strategies; Automation of common tasks; build of common utilities to drive organizational efficiency with a passion around technology and solutions and influence of thought and leadership on future capabilities and opportunities to apply technology in new and innovative ways.

Primary Responsibilities:

* Responsibility, at a high level, includes application Automation, Availability, Reliability and Stability on a 7 by 24 by 365 basis
* Provide on call support for multiple applications as needed (one week in every 8-10 weeks)
* Provide contribution to development and enhancement of application features.
* Ensure timely resolution of all production issues meeting or exceeding SLAs
* Ensure that the work delivered is of high quality
* Work with business to prioritize production issues for resolution
* Collaborate with distributed teams across the globe on application design and problem solving
* Ensure that all documentation has been updated and that work product meets compliance requirements
* Conduct or facilitate root cause analysis on all in-scope incidents and recommend a corrective action plan
* Act as a liaison between offshore resources and business / onsite IT management
* Assist in Providing estimates (or coordinate estimates from off shore) on all break / fix, and problem-management activities
* Conduct or facilitate root cause analysis on all in-scope incidents and recommend a corrective action plan
* Provide leadership in critical production issue resolution (both Priority 1 and Priority 2)
* Identify application performance improvement initiatives and implement the same in consultation with the Service Coordinator and Service Manager
* Work with the Engineering Manager in process improvement initiatives
* Provide management status reports

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

* Bachelor's Degree or equivalent experience
* 3+ years of experience on Java
* 2+ years of DevOps and Agile experience
* 2+ years of experience with ServiceNow or similar Incident Tracking product
* 1+ years SOAP/REST Web services experience
* 1+ years with Public Cloud Technology (AWS or Azure)
* Ability to do on call support (one week in every 8-10 weeks)
* Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive VoiceResponse (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:

* Previous UnitedHealth Group work experience
* Healthcare Industry experience
* Knowledge on Monitoring Tools
* Experience in working with Redis. Familiarity with Redis monitoring and its commands
* Navigating and troubleshooting using Splunk and Kibana logs
* IT Service Management Experience
* Experience with ITIL processes and management

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: software engineer, java, IT, technology, healthcare, Eden Prairie, MN, Minnesota, Austin, TX, Texas